Habit Burger & Grill — Restaurant in Tempe

To simply get to the issue, aside from the burgers which I very much enjoy, I really need to point out some key problems with this establishment.

Customer Service: So on my lunch break I decided to go to The Habit for their guac+onion burger. I enjoy the burger immensely and wanted to get the crunchy tasty onion rings to go with it. Stepping up the counter I was greeted cordially by a young woman. This is where my nice story ends.

This woman was fine with everything I ordered and took them diligently and quickly. I, however, was shocked to find that my burger was 5.75$ and my total was 10.84$ with onion rings and a drink. When I quickly asked why the difference was so high, I was told "Well, do the math..."

Really? You insult the customer with that pathetic of a response? Why should anyone pay an additional 5+ dollars for additions to the 5.75$ burger meal? Has The Habit never heard of a combo meal? Seriously? Get on it.

Ignoring the initial displeasure, I then tried to hand the young woman back the cup she gave me for the soda I no longer wanted. She refused to take the cup. Looking up at her questioningly I was told this. "You might as well take it. I was just going to throw it away because YOU touched it."

Someone fire this employee. Do not think it is beyond me, a man who has worked in restaurants for over 4 years, that the company SHOULD throw away a cup touched/used by someone. HOWEVER, do not for a second think it is alright to blatantly harasses and denounce a customer for doing so. If the young woman had simply taken the cup and thrown it away I wouldn't be writing this review, but no. Piss poor people are put in situations that force them into contact with other human beings. Also, I really don't care how bad her day was. The employee should be reprimanded and the company needs to take fault for her actions.

Go to The Habit and enjoy their good tasty burgers. Do not go to The Habit to enjoy anything else. Also, be prepared to pay AT MINIMUM 5+ dollars for any "combo" meal including one of their...

Today I had a GREAT experience with Jesus and your staff at the (960 N. 54TH STREET CHANDLER, AZ 85226) location. I am not sure if this is the correct place to submit feedback at but I will also be posting my appreciation on Instagram,yelp and google as well. Me and my wife have been wanting to try your food for quite some time, We had long since had your food previously in California(loved it back then) some years ago and decided again to try it in Arizona. We place an order for our Santa Barbara style burger and char burger meals and was greeted very professionally by the young lady behind the counter(I wish I remembered her name). She then proceeds to take our order all the while thanking us for being here today, (she and the staff gave us a feeling as if we were owners of this place) I couldn't believe how excellent the food tasted. I remember it being good but not this good. Then came the gentleman Jesus that took the extra above and beyond step and welcomed us when we sat down at the table. He was very friendly and sparked up funny conversations, almost to give us the unmistakable feeling that we were friends before customers. The customer service here was...I don't know what words to use because it is something we have never experienced before. If I had to use words, Immaculate,personal,kind,perfect,amazing,one of a kind,gracious,delightful, and fun. To be completely honest, this is an experience that my wife and our soon to be child will be discussing for years to come and if we ever have any bad experiences in the future with your establishment, we would still not be lost as a customer due to the amazing treatment that your staff has provided for us today. I wish you and your company many successes in the future and will continue to forever appreciate your great...

They literally have the best food there. I go there all the time!!! They have a great variety of food there. Their burgers are so good and they are not the type of greasy burgers that after you eat them you feel bad or think you have to punish yourself because you ate it. Lol. They also have great salads and you can tell that they spent time in making the recipes for their salad. You can tell that they don't have the salads there just because they have to. My personal favorite is the superfood salad. It is really great guys I'm telling you. However, not only is their food really great but they have fanominal customer service. The workers always try and help you, they are very attentive, the bathroom is always clean, the tables are almost always clean, the floors are always clean, literally everything is always clean... you get the point...lol. They have really nice workers there, they don't just hire anybody. Don't even get me started on their side bar (for condiments and things like that). They have peppercinis, salt, pepper, ketchup, lemons, and other things too. Their personalized drinks that change every so often are the BEST drinks in the world and you have to try them. They are soooo good. They have really awesome desserts too. I like all of them...lol. If I'm being honest the prices are sort of on the high end but I'm telling you... it's worth it. For example the superfood salad rounds up to around 8 dollars. Not too bad really. This is one of my favorite restuerants and you have to go there. You will NOT be disappointed. As long as you go to this location though. I don't know about other locations. Non the less the menus are still the same. I love this place soooooo much I cannot express it in...