Sbarro — Restaurant in Tempe

I would give 0 stars if I could!!!!! This place is a joke! They literally lost a $80 order all to being rude and refusing to make 3 whole pizzas! 1st I was ignored while waiting in line to get my order taken and the customer that came after me was assisted right away instead, then I decided to walk towards the register to place my order only to be told they aren't making whole pizzas due to short staffing 🤔 4 people behind the counter just standing around! Really? Arrowhead had only 2 people staffed and still made three pizzas!!! Interesting! Anyway supposedly Manger Deliah Sandoval walks to the register already ready to argue over not making the pizzas and refusing to give me the number to corporate is incredibly rude!!!! They have definitely lost my business and management needs to really let go of people like this! All I can say is if you are that unhappy with your job, go elsewhere instead of being rude to...

very poor service. They work with no gloves but with a winter street hat and a hood that's why they don't hear the customers, argue when I said why they charged me for 2 lemonades instead of one, pretended they didn't hear me, rolled their eyes and told they are going to call the security and after said "call the security", they stopped bullying. The manager was also rude, aggressive and disrespectful, first, she said she can not hear me and refused to come closer, then she came to my table when I was eating and started to harass me very aggressively. Now I understand why so many negative comments about this place. Service is worse than ever. Never ever come here again. Minus all 5 stars. By the way, I found the security person, he was very nice and promised me to report to...

I purchased a bottled orange drink and requested a cup for ice since the bottled drinks were not kept cold. After being told that they did not have any "water cups" available, I asked if I could just have one of the many drink cups stacked on the counter next to the register. Apparently this was a decision for a higher pay grade. The young lady went to check with her manager(?) and returned to again say "no". I tealize that the number of fountain drinks sold is tracked by the number of cups used. Perhaps more effort should invested in providing reasonable customer service instead of counting cups. Poor customer service = fewer cups/drinks sold = lower revenue = fewer employees needed. Basic business math for those interested in growth and long...