Papa Johns Pizza — Restaurant in Temple

Honestly, this used to be my go to. I randomly got Papa John’s one day when I usually get dominos and it was really good. So I started strictly wanting PJs. However, it’s now a 50/50 chance on if the pizza actually comes done. Half the time the dough is raw, like they’re trying to rush the pizzas out of the oven when if they left them for another 2ish minutes they would be done.

I’m actually sick right now because of this and won’t be going here again.

There’s also the issue that on my birthday I went to get a pizza. I ordered it online. It was a single large cheese pizza. It said it would be ready in 15 minutes, I got there 25 minutes later. I had to stand in the empty lobby for over 5 minutes, just to have a lady come around the corner and ask my name. I tell her. She said they hadn’t even started my order yet.

They were dead. It wasn’t that they were slammed. I worked at dominos in Baylor area during college football season. I’d never fault a pizza place for being busy. She said they hadn’t started it because she had been on the phone and “never saw the order.” 30 minutes. You didn’t see the order for 30 minutes?

I’m done with the terrible service and the terrible food quality. Just go to dominos...

I HATE HATE HATE door dash. I don't want some random person touching my food order. Then after ordering I get a notification saying it will be door dash. I will not order from this location EVER again. Also, door dash person wanted another tip other than the $5 delivery fee and 20% tip I already included and was charged. If I could edit the tip I would change it to ZERO!!!!! This bait and switch is HORRIBLE and if I had know they would do it I would have WALKED the 100 yards from my hotel to Papa John's. **Update After my food was delivered by door dash she said they couldn't get root beer so they brought me Pepsi instead. What the hell. Who wants to drink Pepsi, let alone at 8pm. Then from my hotel room I hear loud voices at my door. It was the door dasher complaining to someone very loudly about how I didn't give her the additional tip. Up side the pizza and...

My company ordered a large amount of pizza's from here for a company lunch with a dedicated time. Not once did Papa John's state that they couldn't deliver my requests on time. I called 20 minutes after the pizza's were due to arrive and the MOD stated they were packing up their vehicles to bring the pizza. We had over 300 employees waiting to eat for their lunch break and we didn't have pizza to feed our employees. Needless to say, we had a lot of hungry, angry employees, on top of losing production. They are "sorry" for the delay, so there's that... I would say, moving forward work on your communication. If you're going to be late or cannot deliver on time, let the customer know. This was not just a "Friday night pizza date". Papa Johns was well aware that they were feeding an entire company. We, nor myself, will never order Papa Johns again. Have the day you deserve...