Texarkana Olive Garden lacks quality control in regards to the food. Service is less than accurate but that falls upon the server, wrong drings or sat somewhere and half the ice melted before making it to the table. Hate having stalk or large stem cuts in the soups, rather just eat somewhere else after seeing this. I only return after about six months to see if things are better, and it's just another disappointment. Surely this NOT the taught practice in prep nor cook and services.
I hate doing reviews like this, others I'm sure are finding it okay.
Update: 12-15-18 Must have done some changes or we had a different shift or something, but they actually did very well, putting us on the fence now. I'm not giving up on them, just because I'm familiar of what has to happen and hopefully it has. Going from three to four, just looking for consistency for 2019.
Update: 02-07-2019 Wish I could include my photo of my order, with this.... Ordered the Herb Salmon, could not get Asparagus or even a Loaded Baked Potato so take a guess....the Broccoli. The Salmon was cooked all the way through, the plating...it was just boring. The Soup was average but the Kale had spent too much time within.
Maybe just change the name to, "You Want Cheese With That?"
Everybody else in our party seemed okay with their orders,... I should have gone with the Mashed Potatoes and a bottle of wine.
Update 05-10-19 Again RAW SALMON, with a clear edge taste that it was cooked with the chicken. It was horrible, even the waitress couldn't distinguish between a start of soup or salad be it my wife and I ordered the soup and inevitably received the salad. We just looked at each other puzzled and to top it off the waitress states, "oh, I'm sorry, you can have it, I won't charge you that."
We did get the soup, and that's all I could really eat after the Salmon. I looked at the broccoli, and think to myself, why the heck did I ever come back.
It was one of my daughters favorite places to eat, and while we were there a small group close to us sang to the same name of our Lil girl whom we called Grace. She recently had died in a car accident, needless to say my wife cried during our stay. We miss her extremely bad everyday!
I'll leave a picture of my Salmons appearance and leave it at that. It just...
Ā Ā Ā Read moreI am a long time customer of Olive Garden, and eat there multiple times every month. I canāt remember a time when Iāve had a worse experience than what I had today. When we arrived, we had only a couple of minute wait. No problems there at all. We were seated and the server came to get our drink order, and placed an order for Alfredo sauce. She put in the order for the Alfredo, came back and took our order. She was a bit upset by something, but we were friendly, trying to maybe help her have a bit better day. There was nothing complex about the order. It was 17 minutes later when we finally got our drinks. I thought maybe something happened in the kitchen, causing a delay. No biggie, right? 29 minutes after we initially placed our order, we received OUR SALADS, a soup, and the boat of Alfredo, with seven breadsticks - one basket - for six people. After another 12 minutes, 41 minutes after our original order, we received our food. In that time, thereās no refills of drinks or salad. Thereās no extra breadsticks, no Alfredo refill that we ordered, and no reason as to what is happening. Of course, several couples around us had eaten and gone. I have never said this about any other OG, but I may never go back. I never got a refill on my drink, the alfredo, breadsticks, salad, or any explanation of a problem, all the other serversā tables are getting proper service.
Itās Olive Garden. I donāt expect the finest Italian, but I do want a good meal with okay service. Thatās why I go back regularly. I donāt leave hungry. I left disappointed, a bit hungry, and definitely needing a drink. Hope their DM sees this and does something to...
Ā Ā Ā Read moreThe 1 star rating is for Corporate Olive Garden, not this actual location. The service here was awesome, our waitress was fantastic, she gets 5 stars! My food was good, I'd give it 4 stars, only because the pasta was a little undercooked. The salad is always 5 stars. The 1 star is for my husand's food, and it would actually be a negative 5 stars! He ordered the steak, and the build your own appetizer with the new nachos as one of his choices. The steak looked like a small porkchop. Actually, part of a small porkchop! This steak wouldn't fill up a small child, much less a full grown man! My husband is holding his fork right next to the steak in the picture, as a size reference and yes, that is the whole untouched steak. The nachos were a horrible mess, and I'm being nice! Note to Corporate Olive Garden: either offer real steaks or take them OFF your menus! $17.99 is absolutely ridiculous for a small porkchop-size steak that tastes awful! As for your extremely unappetizing nachos, if y'all are going to offer them, send someone to a Johnny Carinos so you can see how AWESOME Italian nachos should be made! Do the wives that drag their kicking screaming husbands to your establishment a big favor......put a nice, flavorful LARGE steak on your menu (at a competitive price!), so we don't have to listen to them complain all the way home....and for days afterward! Send someone to Texas Roadhouse so you know what I mean. I won't go to Olive Garden again with my husband. Which means I will only be eating there on a rare occasion now. We will go to Texas Roadhouse, spend less money and my husband will be happy. Great job corporate...
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