Ulta Beauty — Local services in Texarkana

I spend a LOT of money online at Ulta since they don’t carry everything in store that they carry online. I’m talking $1,500-$2,000 a year at Ulta. The only way to return online orders is in store at Ulta. EVERY SINGLE TIME I make a return in store, the cashiers are always so nice and helpful. The problem is when store managers, such as Shelby, has to come approve my returns every time. They’re always over $50-100 in returns so they have to approve them. They all have a cold attitude every time I make a return. I know returns probably affect their bonuses, but is that my fault? Take that up with Ulta, not the customer. Not our fault. They try so hard every time to make me feel bad for making returns to their store. Which, if I’m making 4 orders a month, I’m going to have returns on products I didn’t like. Again, take that up with Ulta that they allow returns, not me. I’m not going to keep a $50 product if it didn’t work for me. I bite my tongue every single time, but the next time this happens I’m not going...

The customer service and product selection was outstanding! There were a couple of items I wanted, granted it’s Mother’s Day weekend so some products were a little harder to come by, but that was no issue for miss Ki!! She guided me throughout the store, addressed all of my concerns, and really had a personal touch with her customer service. I was introduced to some new amazing products that I am so excited about! All of it was for my mom and she wanted to make sure not only I was happy but mom as well. She was compassionate and courteous. I have never received better help anywhere I have ever been. I seriously can’t brag on her enough and she even collaborated with other team members for honest reviews on products. She is extremely knowledgeable, kind, and intentional with her guests. All of the employees at this Ulta try to make your experience fabulous! All in all thank you Ki and Ulta...

I shop at this location for all my beauty needs. EACH AND EVERY TIME I have been there the STAFF is friendly, communicative, and extremely helpful. I have always been treated respectfully. The ENTIRE STAFF is knowledgeable about all my beauty needs. I will continue to shop at this location!!!

Also, note to the girl that posted that Ulta doesn't donate or participate in events.. Thought you might want to read this!!! Thanks to ULTA Beauty for donating $2 Million to the Breast Cancer Research Foundation! All month long, Ellen is partnering with ULTA Beauty to raise awareness for Breast Cancer Research. There are more ways to show your support this October in ULTA Beauty stores. Throughout the month, ULTA Beauty is offering its guests limited-edition Donate with a Kiss products ranging from $5 to $10. For each purchase, a 50% donation will be made to the Breast Cancer...