Buffalo Run — Restaurant in Texas

So sad I have to leave this review because honestly their food is great. Employee experience with Leah on the other hand. I called yesterday to ask about the Patriots and Jets game. Not all restaurant bars play all the games now depending who’s showing. Yesterday it was on Amazon prime. I knew a bit of information before I called (like the time lol). Leah answered the phone (what she said her name was) I asked whether they were showing the game And she said “The only game that’s playing?”. Which I honestly didn’t know whether she’s trying to be rude or not. I honestly didn’t know the answer for that. I was like I’m not sure if that’s the only game that’s playing tonight. She was pretty snarky and I blew it off. Then my second question was “Do you know if y’all are going to do bingo today?” Since I know they always do on Thursday didn’t know whether they were still going to proceed with bingo on games nights…if they planned to have the sound on for the game. I thought that was a pretty legit question. (Since we been on bingo it gets pretty noisy! Which we always have fun.) She continued to be snarky and let out a big ol sigh! And says” I DONT KNOW HONEY game starts at 7 bingo at 8 so I assume..” She made me feel like I was an idiot and should’ve been apologizing for wasting her time. We honestly just wanted to watch the game there with sound on and eat there with our family. My third question would’ve been if they would’ve had the sound on lol!! But all I did was ask for her name and told her she didn’t have to be rude. She ignored my request for her name while we sat there in silence for a couple seconds, and I had to repeat myself and ask for her name a second time. We ended up going to Sawyer Park. Anyways other than this experience I love bringing my daughter for bingo...

Upon walking in we were greeted by the host. She asked how many people were dining and we told her 3. She walked us to the table right behind her which I declined. We asked for another table and each table that we walked to was dirty along with the floors. Needless to say we found one that was half way decent. Normally when I see dirty floors in restaurants I immediately leave but I tried to give this place a shot and I should have followed my first mind. I ordered 3 lbs. of crawfish, 3 corns and 3 potatoes with the hot garlic butter sauce and needless to say it was HORRIBLE! The corn and potatoes were not cooked thoroughly, seasoned nor hot. As a matter of fact, upon sitting there dining we noticed everyone’s food was coming out piping hot but ours did not. I guess they gave us the last bit of crawfish in the pot. Our plates were basically thrown together. Also, I ordered a strawberry cocktail as per its description it states that it was rum with strawberry purée. Needless to say there wasn’t one ounce of purée in my drink and it tasted like a strawberry soda with sprite in it. This was my first time having crawfish this year and was my first and worst experience. Upon paying for our tab my friend told the waitress that we were dissatisfied with our food and she didn’t acknowledge our complaint. I did not eat all of my crawfish and actually asked for a takeout container because I was going to take the remainder home and cook them properly but after careful consideration I decided to leave it. Why should I have to recook food that I paid $38.00 to enjoy and eat at the establishment. I will not be coming back. And with all the people standing around the restaurant it should...

typically don’t write reviews if they are “bad” but I feel as if I should share my experience tonight. Buffalo Run is on my top list of people to go to for crawfish. So when I heard they were going to be serving crawfish tonight I was extremely excited. my boyfriend didn’t get off until 5 and we leave 45 minutes away so I wanted to make sure we were there to get some. So I called earlier today and asked exactly what time they would start which I was told 6pm. I asked if we needed to come early to ensure we would get some crawfish and she told me no as long as we were there at 6 we would be fine. We walked in and sat down right at 6 to be told told they were sold out already. I then asked the waitress how were they already sold out if it was just now 6. She said the manager approved to allow the waitresses to start selling to their regulars at 5:40 which caused them to sell out before 6. I think this is a very bad judgement call, if you’re going to advertise that you’re going to start selling at 6 then that’s what you do. We made a 45 minute drive for absolutely nothing and saw so many others come in shortly after and leave once being told they were sold out. Our waitress was extremely sweet but I am very very disappointed that the manager would make such a poor judgement call. No telling how many others drove long distances like us just to...