04/05/2024
I was starving after my flight back home to Houston from Chicago. Although I was delighted to be reunited with my son who had just completed ten long weeks of Navy Bootcamp, I was tired and exhausted from the trip. I knew right away that some good 'ol shrimp Pho would make me feel better once I got back to Houston.
Since this place is within close proximity to where I live and I've had it bookmarked forever, I decided that this was the perfect opportunity to see what they're working with. When I arrived, the place was not crowded, but there were a few diners dining inside. The first thing I noticed was how clean and spotless it was, which is something that I can live with. I love a clean establishment because it makes my dining experience comfortable and it also puts me at ease knowing that I'm ordering food from owners who believe in cleanliness.
The ambiance and overall atmosphere of this place was nice and quiet and the lights were very bright. Customer service was great which was provided by a young lady that greeted me as I entered. She was very sweet and kind. I placed a to-go order for a large shrimp pho which cost about $14. She informed me that it would be about a five minute wait which surprised me because I was thinking to myself, "that's kind of fast." However, as promised, no sooner than I took a seat in the waiting area, a young gentleman emerged from the back with my order within five minutes. I was really impressed with his kindness as he handed me my order. He presented great customer service skills and professionalism. It's scary sometimes when you're trying a new restaurant for the first time and you're not sure what to expect. In my many past experiences, I have encountered rudeness and disrespectfulness from workers and owners which leaves one feeling a bit skeptical about trying something new. However, my experience at La Pho was such a nice and comfortable one.
Furthermore, not only was this establishment squeaky clean with great customer service, but the shrimp pho was Ooh La La La-Mazing! First off, I noticed right away after opening my bag and checking my food before leaving the restaurant that the shrimps were slit down their outermost curvature part and deveined. I was highly impressed because just about every Pho restaurant that I've visited does not devein their shrimp, which is very annoying to me.
Moreover, when I got home and was finally able to sit down and relax, I was highly satisfied as I began to taste my shrimp pho. It was full of fresh vegetables and possessed a flavorful beef broth. I especially appreciated that it wasn't overly salty. I've had some in the past that were just a bit too salty for my health but not this establishment. The pho was accompanied by fresh cilantro, basil, green onions, red onions, bean sprouts, jalapeƱos, and a slice of lime. It was hot and soothing to my tummy and to my soul. I simply enjoyed it and cannot find any complaints about it.
Overall, La Pho is an exceptionally clean establishment with great customer service that serves delicious and flavorful tasting shrimp pho. I will definitely be paying them a future visit to try some of their fried calamari next. I'm thinking I will dine in to get a feel of what the dining experience is like. Hopefully, they will continue to exercise great customer service skills while providing delicious and fresh cuisine. I highly recommend this place for all pho lovers. You will not be...
Ā Ā Ā Read moreIT DESERVES NO STARS!!!!ITS BIG AND EMPTY AND I SEE WHYā¦YOU CANāT SMELL ANY FOOD WHEN YOU WALK IN THAT BIG EMPTY SPACE. CUSTOMER SERVICE IS LIFE OR DEATH TO A BUSINESS AND THIS PLACE HAS NONE!!! THEIR CONTAINER OPEN WHILE IN TRANSPORT AND THE SOUP JUICE WASTED IN THE BAGā¦CALL AHEAD TO ALERT THEM I WAS BRINGING IT BACK . THE NICE YOUNG GIRL WHO REMEMBERED ME PICKING IT UP SAID SURE NO PROBLEM I WILL REMAKEā¦MIND YOU IāM A DELIVERY DRIVER AND WHEN AN ORDER IS DAMAGED THE CUSTOMER HAS TO TAKE THE FOOD AND A CREDIT BUT I WAS HAPPY TO RETURN IT FOR THE CUSTOMER. JUST TO MET WITH THIS STINGY, NO CUSTOMER SERVICE HAVING MANā¦.LITERALLY IMMEDIATELY TOLD ME THE LADY DID NOT HAVE AUTHORIZATION TO MAKE IT RIGHT AND IT WAS MY FAULT AND HE HAS HAD THOUSANDS OF DELIVERIES AND THIS NEVER HAPPENED AND HEāS NOT REFIXING THE ORDERā¦.SOUP YALL SOUP.š I SAID WELL SHEāS ALREADY TOOK THE ORDER BACK HE WALKED TO YHE BACK SO FAST TO CHEW HER OUT FOR DOING THE RIGHT THING. WHEN THE YOUNG LADY CAME BACK WITH A FRESH ORDER YOU CAN SEE THE SADNESS IN HER FACE. DO NOT PATRONIZED THIS BUSINESS!!!! HE DESERVES WHAT HE HAS A BIG EMPTY BUILDING WITH BIG...
Ā Ā Ā Read more!! ABSOLUTELY DELICIOUS !! I stumbled upon this establishment in search of crawfish. As we all know, crawfish season in Houston can get quite hectic. High prices, long waits and sometimes poor customer service and food quality. . LaāPho & Seafood exceeded my expectations! I was greeted with a warm friendly welcome buy the staff and chef. I was presented with specials of the day, popular menu items and then escorted to comfortable seating. Being the only customer there at 3pm, I was a little skeptical about if my food would taste good or not. Once my waitress placed my crawfish on the table in a tin bowl and hot bag, I knew Iād struck gold! . These crawfish were packed with flavor, fresh, steamy hot and humongous! I told the staff I didnāt want to write a review because people would flood my favorite new crawfish spot and there wouldnāt be any left for me next time lol. I want to see this place succeed tremendously so hereās my supportive review and stamp of approval for being a hidden gem of Houston/Katy ! 5stars across the board! Iāll be back...
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