Little Caesars Pizza — Restaurant in Texas

Got my pizza about 30 minutes ago. There were two guys ahead of me. When I entered the shop one of the guys was already placing an order so attention was automatically directed at the customer and the cashier.The cashier’s body language read “I am not ready for all this long order! wrap it up and let me see to next person”. Of course I didn’t know how long he had been there so I couldn’t judge. However, the gentleman(perhaps reading the cashiers body language) ended his order by repeating the sentence “I am grateful for your time, I really am”. Then went on the second customer, as he placed his order, the cashier’s countenance was as though he was lost/couldn’t make sense of order being placed-he had this empty gaze at the customer-In the process of making his order, the customer paused a bit(as if to make sure the cashier understood him, there was no feedback from the cashier) he then proceeded to complete his order. The customer put in his card to make the payment and lifted his eyes while the card was still processing which met the cashier’s gaze. The cashier’s look was piercing, straight and Mixed with a bit of anger and despise. Seeing this look, the customer quickly checked his card to see if there was an error with his card he tapped on the card to make sure it was well inserted. I could tell the man’s confidence was a bit shaken as he began looking round the shop for nothing in particular. When it got to my turn I got the same exact look from the cashier as the second client and perhaps the first. After making the payment I left to another shop to kill the fifteen minutes of waiting time. Trust me, all I thought about was the experiences the the three of us had received from the cashier. I was determined to look out for his name but he had not displayed his badge.

We love our little little Caesar’s and a friendly customer service so cashier, if you feel this is not the right job for you, GET YOURSELF ANOTHER ONE ASAP!!! The world...

I generally do not write reviews, especially bad ones.....

I have ordered from this store many times in the past and have generally had higher than average service and food quality (especially for cost). This time was different.....

Unsure of quality of food. Waited over 25 plus minutes while workers argued in the back for one of them to take orders. Young lady at least acknowledged customers and attempted to be accommodating, though did not have access to use cash registers to take orders. Older lady with mask had horrible attitude and refused to do much of anything. I am not sure how she has a job. She refused to help customers even after younger lady offered to take over her duties.

The young lady even called her manager. The result was the older lady arguing loudly on the phone with the manager. After the call, her behavior did not change or improve.

I finally left before getting a chance to order.

Older lady not threatening but hostile if that makes sense. Seems didn't want to be there or do anything.

Front counter dirty as well. Can tell whoever wiped it down only removed crumbs as stains and significant residue remained. The minimalist amount of elbow grease would have resolved.

After observing workers' work ethic and condition of cleanliness, I can only assume that I dodged a bullet not ordering. Too bad as me or my family will not be ordering here, or any little ceasers again.

I do not think it matters, though, as if this is their normal quality of service I do not expect them to be open for...

Maria the manger is the main reason I wouldn’t return to this place. Her attitude is poor and her lack of remorse is even worse. I’ve been here a few times and I’ve observed her behavior. I’m sure she the reason most of the employees aren’t there . She may never say disrespectful words but she definitely makes up for it in ugly behavior. She locked the doors at 9 when my mobile order should’ve been done. She told other who were waiting inside not to open the door. Mind you my mobile order which was over 45 mins long of a wait still wasn’t done. I really thought tonight would be the night id say the hell with legal repercussions and hop over that counter. It wasn’t till I confronted her did she than start on my order and hour later. Mind you all the ppl that order after me came and got their meal and left. She told me ten mins and it turned into an additional 30. She then asked me for my name a second time. And said my order was done and waiting as I was standing there waiting for it. Moral of the story Maria needs to go or customers like me will just stop coming. I’ve been so understanding in the past but it’s like you have to have a reactions just to get customer service. The other young gentleman in the back seemed to handle things well and he wasn’t the problem nor was the short staff or the locked door 2 hours before closing or even the wait. It was how it was handled and lack of care by Maria. No offer of a discount or anything but her scripted lines that she uses every time I come. I won’t...