Additional Information: Since initially posting this, I have spoken with the owner as she called me, and this was a very kind and honorable gesture. In part, this situation happened due to miscommunication and assumptions. I will state that Sky Nails provides excellent nail service as I have never had a problem with my nails. This situation occurred in part because it was assumed that I was aware of these up charges. My teenager only recently started getting get nail tips and the powder. I use to get refills, but I never requested multiple colors or the coffin shaping. Before patronizing at Sky Nail, I used another salon that did not charge extra for shaping. The owner at Sky Nails explained the increased charge for using different color powders is due to the increase in product usage. I assumed the same amount of powder would be used irrespective of the multiple colors being used. I have researched and determined other nail salons impose similar charges.
I have been a customer of Sky Nails for many years; however, I feel I was overcharged today. I received a bill for $83.95, in which $10.95 constituted the tip. This charge was for my daughter's refill ($28.00), and I received a Gel Manicure ($32.00). I was charged $5.00 for shaping because she received a coffin shape, but only one nail tip needed to be shaped and replaced. I was charged $3.00 for one tip replacement, and I was okay with this cost, but the additional $5.00 charge for the shaping is ridiculous. I did not even realize there was a cost for shaping, as you would think this would be included in the refill price. I was charged an additional fee for color ($5.00). My daughter had each nail refilled with a different color powder. I had never been explained there was an extra charge until today (after the fact). I questioned this charge, given if the same color had been used, the same amount of powder would be used. I was told that it was their policy to charge for each color. In my opinion, I was overcharged by at least $10.00. I was so disappointed with Sky Nails...
Read moreI have been going to Sky Nails Spa for 15 years and I have never gone to a nail salon that does such a perfect job for me and my needs and my likes. Rachel is my nail tech and she is a young lady with many talents. All Rachel has to do when she sees me is EXACTLY what I want. From color to shape to conversation. I can’t brag about her enough. AND now she is doing my LASHES!!! She’s just using me as her model but I’m obsessed!!! I would and have recommended Rachel to all my friends and colleagues and they love her too. If you live in Cypress and need a nail tech among other services I recommend Sky Nails Spa and Rachel...
Read moreI have never left a review on a place, but I definitely feel I should take the time to write this one. I got ombré acrylic nails, and they came out so good. I also wanted diamond designs on all my nails. It was hard to find a look that looked good since my nails are so little, but the manager stayed after hours and gave me the perfect design that I love. I’ve been getting acrylics for years now and have never consistently gone to the same place, but I definitely will be coming here regularly. The staff is so amazing and does a great job to make sure the customer is happy with the...
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