Marco's Pizza — Restaurant in Texas

I am so glad they finally opened one of these up closer to where I live. Before there was none they can deliver to our apartment so I had to drive down to 1960 and Ella to pick up. Marcos Hawaiian is hands-down the best pizza in town however I ordered pepperoni this last time and I swear to you it looked tasted and smelled like they had just gone through the drive-through at little Caesars and brought us some of those pieces for nearly triple the cost, that’s unacceptable. I mean it just tasted weird. The crust was thin it was extremely oily and the pepperonis taste it off we wound up not eating it because the smell of the pepperonis just made everyone a little uncomfortable and nobody wanted to risk for poisoning. The drivers and the people who take your order are awesome. Way better than any other delivery service in town. Well I can’t say that, better than any other delivery service in my area. Which is why we were willing to just chalk it up to a one off experience and not complain about the pizza that time. I definitely recommend them and I will be ordering again, I will just never be ordering the...

This evening I went to this location to just have a $6.99 medium pepperoni pizza, I ordered and got there when I got the notification that the pizza was ready, I go there they said it’s not ready but u already had received the email that it had been ready and told them that still they said no you wait I said ok, 15 min passed and I asked again there was a chubby African American lady that was extremely rude this is on Wednesday 9/20 night she never apologized that the pizza was ready to whole time and she made me wait she told me with a mad face stay behind the counter I didn’t put the label on it I knew I made it, then when I left instead of apologizing for their mistake I overheard her talking behind my back. Very very unprofessional thanks to the young lady with glasses that walked in after the other rude individual kept barking at me. I’m so disappointed I won’t go back to this location I’ll go to the location on 1960 they always smile when they see you and are way more polite! If the owner sees this you need to have a talk with your rude...

I order from other marcos locations all the time and have never had any problems, but this time at this new location om Cutten I was yelled at by the manager Drew for their mistake. They never put my pizza in when it was ordered.i arrived 30 minutes after placing the order and it showed the order would be ready in 12 to 20 minutes so I questioned this and he got mad and yelled at me instead of apologizing and offering a solution. He is a horrible manager and needs to be retrained. Other workers were respectful and apologized for the inconvenience Kaheem and the others gave good service. That is why I am not giving the service a complete 1 or zero because Drew the manager deserves that for being ugly when I did not yell at him and was just wanting answers because i did not understand how my order was not ever put in the oven all i ordered was 1 pepperoni pizza it was not even a big order. Oo and other customers were in the lobby when this happened so they could confirm my story. He totally...