Texican Cafe — Restaurant in Texas

My first recent visit to the Menchaca location, I had to ask for basic items when these items are normally given to you upon arrival. There were a lot of gnats in the bar area, and I took at least 3 out of my drink. The dining experience was okay. I decided to return since the restaurant was practically empty during my last visit (I now know why), there was no wait, and I was hungry. On my most recent visit, I had to ask for a food menu. Waited a bit to put in my order. I had to ask for chips/salsa and water and then silverware when my meal came. I was given probably an 8oz cup of water while everyone else had regular sized glasses. I finished my water probably 3 minutes after I got it and was not asked to refill until the end of my visit. I ordered a top shelf Mexican martini, which I did not know at the time was $17.50 (have never paid that much, even at nice establishments). It was extremely sweet so I asked for a floater. My meal was an omelette for 9.99. I asked for beef fajita in it. As I’m eating it, I noticed there are bits of fajita in it and even commented to my boyfriend on the phone. Long story short, ticket came and my terrible drink was $25.50. NEVER in my life have I paid that much for a premium Mexican martini. Then I was charged $8.25 for fajitas in my omelette. The manager claimed there was 6oz of beef fajita, the cooks weighed, in my omelette! WOW! (I should have read previous reviews about their stinginess with the meat). Misty, the manager with colored hair that someone else negatively commented on in a previous review, said I should have called her when I was eating my omelette. If the bartender would have told me there was an $8 up charge, I wouldn’t haven’t asked for it. Misty was not helpful and simply said that’s the prices the Owners set and walked away. The bartender then asked me so ‘what’s going to happen?’ I said ‘I don’t know, ask your manager.’ He said ‘Well, she didn’t say anything so.’ I paid my ticket and will not be returning. Also, never got my tortillas at a TEX-MEX restaurant.

And a response to the reviewer, who apparently did not know all the details, the one and single drink ordered and not finished, was never remade, nor was there refusal to pay...

The absolute worst restaurant in Austin/Cedar Park! Zero stars with 2 👎 would be most appropriate, honestly.

As soon as you enter the place, it’s cold and dark, the restrooms are disgustingly dirty, very dark and creepy also, my kids were actually afraid when they went in to wash their hands. There was also a waiter that sat at a stall for a few minutes and then left without washing his hands 🤢

The frozen margaritas, are juiced down with orange juice giving the taste and color, a restaurant taking these many short cuts is definitely abusive to the customer. All the food here is either canned or frozen. You can see, and taste the horrible quality.

The chile relleno, is an egg batter coated poblano that is fried a la minute served with a sauce, what we had here was something that was previously fried, and then re heated and then served in a pool of sauce, wow imagine the sogginess 🤮.

The fries that were served to our kiddos, were all clumped up together, and the restaurant will tell you that it’s because in the fryer that tends to happen. Seriously 😒 no! The fries, are frozen, they were left out at an inappropriate temperature, so they thawed, they then get placed back in the freezer and refrozen back together, then they get cooked all together. Major health issue when food goes in and out of their needed temperature, I imagine what other foods are not being kept safe. A safety food inspection would be ideal for this restaurant.

I, as a professional cook and a mother would not advise for you to bring your family here. Spend that hard earned money elsewhere.

Let not even begin on service and staff, this review could be twice as long but let’s just...

Hey guys, I tell a lot of people to try the carne guisada because I've had it many times there and it had been delicious. Except for tonight. The meat was tough and dry.

The quality was what you'd expect it to be when it has only simmered for thirty minutes as opposed to stewing for three hours, which would have yielded a higher quality product that is more tender and worthy of the price point. This stuff you served me tonight was well below your standards and should not have been allowed to leave the kitchen. Times before when I have ordered this, the meat was moist, tender, and full of great flavor. But tonight I could not chew this meat, it was THAT tough. The rest of my meal was fine. Everything else was delicious, but the carne guisada ruined the meal completely.

Oh I paid full price, but it was not even worth it by any means. I ate the beans, the rice, the tortillas, and the chips and salsa for $15. Absolutely. Not. Worth. It.

I hereby apologize to all those I've misled. I hope you understand that this was not the quality I have raved about and that tonight's incident has made me reconsider all other recommendations.

It's sad to say, but before I place my next carne guisada order, I will be asking for a sample to ensure that the quality is up to par. I don't want to be paying that price for just beans and rice again....