Philz Coffee — Restaurant in Thousand Oaks

I was excited to get a cup of the iconic mojito because it was a favorite of mine years ago. I hadn't visited a Philz Coffee in years since there's not one near me, so I was looking forward to getting a drink. However, as soon as I walked in, it was difficult to tell where one is supposed to order. The batistas did not look happy to see customers, to which is not normally a big deal to me, especially if it's rush hour or it's busy and they're busy doing their job, but there was no one in line when I walked in so that was odd. When I tried to order, the employee didn't ask any specifications for the drink, which most coffee shops normally and it took me aback because what if I didn't know about new alterations that are now offered in comparison to years ago. She seemed disinterested during the entire interaction, even though she had just gotten back after being somewhere in the back. Then, I had to wait for people to get their drinks before I got mine even though they came in after I did. The cashier had told me they'd call out the name, but they never did. I ended up having to go up to the counter and ask about the drink. I absolutely love the Philz coffee drinks, but this experience made me not want to return to this...

EDIT: I’m so disappointed in the new baristas that were hired, I go here everyday and the original girls make such good coffee but some have left and it seems like everything is going down hill, Mariyam makes the worst coffee ever and her attitude is not what I like my first reaction in the morning to be. Very sad…

We come to Philz every morning, and it’s truly become part of our daily routine for a reason. The coffee? Hands down the best you’ll ever have. Smooth, flavorful, and customized to perfection—once you taste Philz, you’ll never go back. (Sorry, Starbucks… it’s over.)

What really sets this place apart is the people. Jessie, Chloe, Carissa, and Gina are absolute gems. They’re not just baristas—they’re the reason this spot feels like a second home. Friendly, welcoming, and always on it. If anything’s ever off (which is rare!), they fix it immediately and with a smile.

The vibe is unmatched too—warm, upbeat, and filled with good energy. Whether you’re grabbing a quick cup or hanging for a while, it’s the perfect environment.

We love Philz and this amazing team. Thanks for making our mornings brighter and more caffeinated—forever loyal fans...

This was my first time visiting Philz Coffee, and while I was a little surprised to find out they don’t serve double espressos, it definitely wasn’t the end of the world. What made up for it was the exceptional customer service and how clean and welcoming the space was—everything felt really well taken care of.

I also loved seeing their contribution to Thousands Elementary—it’s always great to see a business giving back to the community. For my drink, I ordered an iced dirty chai with almond milk, and I was genuinely surprised by how flavorful it was. It wasn’t just delicious—it was beautifully made, with a lovely presentation and a refreshing hint of mint that tied it all together perfectly.

Philz really impressed me, and I’m excited to come back and try more from their unique menu....