In Good Taste — Restaurant in Tiburon

This is for the tasting room AND the Advent calendar from 2023.

Tasting room - the woman who runs it is very experienced and we enjoyed chatting with her as she explained a variety of wines to us. There were some really delicious ones we had. One thing I found totally obnoxious and unhelpful were the descriptions of the wine. No joke - these were some descriptions. I was cringing so hard reading them.

“Like a pair of silky red pajamas” “Like going on a 2nd date”

They are trying too hard here to seem cool and it was embarrassing how useless the descriptions were. We are paying for wine, please describe it. This is not a creative writing class. Thank goodness the lady who ran the tasting room was there to give us further explanation about the actual flavor, aromatics or profile we should expect when tasting. She agreed the written descriptions were not as helpful as they could be but it was not her decision. We seriously would not have tried any of the wines just based on those descriptions. I had to knock off one star because of this.

Advent calendar - was skeptical based on some shipping issues I read from the previous year. I got mine on time and the variety was good! I would say I really enjoyed about 70% and the 30% were interesting/good, not my favorite but cool to try. I would do it...

Another disappointed customer. The information all pointed to the order for the advent calendar being here in the first week of December. No updates so I reached out twice before I had a response that really did not provide me with any useful information. When the advent calendar finally did ship, the delivery date changed multiple times so I could not figure out when to put in for time off to be here. Missed first delivery attempt and UPS is being argumentative about the next attempt, would not help. Looks like I will miss the next delivery as well.

Execution of the sale and customer service has been poor at best. I am pretty sure good communication is not impacted by global supply issues. If you check the website for status updates you are constantly barraged to sign up for shop(dot)com and to sign up for quick re-orders, more annoyance when the initial order fell flat on its face.

This really threw a big wet blanket on Christmas as this was a big piece of it for my significant other. Very...

I love the concept of In Good Taste and had a great experience previously. However, this time around was pretty frustrating. I ordered two curated collections on Nov 22nd. After a few emails about shipping delays and then me following up with support I FINALLY received my shipment on Dec 21 - a full month from when I ordered. These were a gift for my mom, so you can imagine my surprise when she opened both to view the bottles and I realized that both collections did not contain the right bottles of wine. Several were completely incorrect. So not only was my shipment extremely slow but the quality control was not even there. Very disappointed! I emailed support about this and have yet to hear back on the issue. I can understand shipping delays given the current state of things and was patient on that, but to have incorrect bottles in my order...that's a...