Costco Food Court — Restaurant in Tigard

I was here on a particularly busy night, not realizing just how busy they were before ordering a whole pizza. The staff handled the rush so well all while keeping their cool and doing their best to be great to all their customers. The manager of the whole Costco even put in apron on and got back there to help with the rush. All the while there was a grown man in line throwing temper tantrums about the wait. He was egging every customer in line on, about every 5 minutes he would increase the time he had been waiting by a half hour. He would greet the new customers with his complaints and get them to join him in harassing the employees. Everyone working here kept their cool the whole time. I’m so sorry to everyone working here for having to deal with that man, but this Costco gave me a...

After shopping, of course we had to stop by for a treat and grab a slice of pizza. We wanted to pay with cash so I stood in front of the cash register for about 3-5 mins. No one asked if I needed help. Finally about 6-7 mins later someone asked me if I was paying cash, I said yes. Then one lady asked another worker there ( Cindy) “who is working the cash register?”, she said “uh no one” and both ladies continued to ignore me for an additional 10 mins. Cindy one of the workers had eye contact with me a few times but ignored that I needed to be helped. This is not okay. Some people rather pay cash than card, we ended up not getting pizza. This is ridiculous and they need to do better. They need a better system, mind you, there was 6 people working the front and NO ONE...

I love Costco but the food court has become a nightmare.

You have to order through a kiosk and there is no obvious signage to tell you that.

The area around the food court is chaos because everyone is waiting for a number to be called and no idea how long it will take.

We ordered a pizza and it gave us no wait times so we waited and at some point I asked about it and the pizza was still not made. We cancelled and got refunded as did several other people.

A few days later we ordered by phone. My husband went to pick it up and followed instructions. The person called his name which is pretty generic and someone else got his pizza. They expedited a new pizza due to their mistake.

There has to be a better way and I hope...