Rainbow Panda — Restaurant in Town of Bedford

I CAN'T BELIEVE WHAT JUST HAPPENED TO ME AT RAINBOW PANDA!!!!! I WORK AT A LOCAL GYM IN MT KISCO & HAD 10 MINUTES OF FREE TIME TO GET DINNER. I PLACED A PHONE ORDER & RUSHED RIGHT OVER TO PICKUP. WHEN I GOT THERE I WAS GREETED BY THE OWNER(FEMALE) WHO PROVIDED A PRICE OF $8.93. I GAVE HER MY DEBIT CARD. SHE POINTS AT A SIGN THAT SAID $10 MINIMUM FOR CREDIT CARD ORDERS & PROCEEDED TO ASK ME IF I WANTED TO BUY A SODA WHICH I DID NOT WANT(AND THEY DIDNT HAVE BOTTLED WATER). WHEN I SAID I DID NOT WANT A SODA, SHE PICKED UP THE BAG WITH MY FOOD, DID A COMPLETE 180 DEGREE TURN AND WALKED AWAY FROM ME AND BACK INTO THE KITCHEN COMPLETELY IGNORING ME AND REFUSED MY BUSINESS. SHE DID NOT SAY ANYTHING. BASICALLY TREATED ME AS IF I WERE TRASH. I BELIEVE THERE IS A 2% CREDIT CARD CHARGE. THE DIFFERENCE BETWEEN THE $10 MINIMUM & MY TOTAL EQUATED TO A DIFFERENCE OF 3 CENTS SERVICE CHARGE. ARE YOU SERIOUS!!! SHE DID THIS OVER 3 CENTS... I PEEKED OVER THE COUNTER TO ASK IF SHE WAS GOING TO SELL ME THE FOOD AND SHE PROCEEDED TO TURN AWAY AND IGNORED ME. I CANNOT BELIEVE SHE TREATED ME LIKE THAT. IS THIS PLACE SO BUSY THAT THEY CAN TREAT CUSTOMERS LIKE THAT!?!?!? SO UNPROFESSIONAL. I WENT RIGHT OVER TO GREAT WALL IN DOWNTOWN MT KISCO AND THEY ASSISTED ME WITH GREAT CUSTOMER SERVICE. I WILL NEVER GO BACK TO RAINBOW PANDA OR RECOMMEND ANYONE TO GO THERE DUE TO THE LOW LEVEL OF CUSTOMER SERVICE AND LACK OF RESPECT FOR THE HARD WORKING PEOPLE THAT WALK...

尊敬的顾客：那天你订餐送外卖是星期五下雨天对吧 我们告诉你送外卖有35到40分钟对吗 你到20分钟后打电话给我们催我们送外卖。我们告诉你下雨天有多等一会儿，可是你在10分钟之内打了五个电话给我，然后呢，你外卖送到了，你说你吃到了蟑螂叫我们把全部的钱都退给你，我们告诉你可以，但是你得把吃到的食物，后面剩下的退还给我们. 你告诉我们你全部都吃掉了，只要把钱退给你，但是我们要看一下才能把钱退给你，你订了四十多元的钱有全部退还给你 所从我们说你是在骗我们把钱退给你任何人都会这样子以为的 至于卫生部门在我店里来 我们也告诉了她你的情况，我们没有，在卫生不达标的情况下关门，所以你这次诬告我可以发律师告你的，请你删除你在上面的照片。你如果先给我们看照片，我们也许会相信你just Dear customer: it was a rainy day on Friday when you ordered the delivery, right? We told you that it was 35 to 40 minutes, right? You call us 20 minutes later to urge us to deliver the delivery. We told you to wait a little longer on rainy days, but you called me five times in 10 minutes, and then you delivered the takeout. You said that you ate cockroaches and asked us to refund all the money to you. We told you that you could, but you have to return the food you ate and the rest of the noodles to us. You told us that you ate all the food, as long as you refund the money, but We need to see if we can return the money to you. If you order more than 40 yuan, all the money will be returned to you. We said that you lied to us to return the money to you. Anyone would think that. As for the health department coming to our store, we also told her about you. We didn't close the door when the health is not up to standard, so you can send a lawyer to sue you this time , please delete your photo above. If you show us the pictures first, we...

Just ordered from what I thought was my favorite place rainbow panda and found a roach in the food... Not quite sure which one because we ordered several things... I called the owner up he was less then courteous and told me I was pulling a prank on him taking a roach and and covering it with sauce is not something I consider funny. He refused to give the money back....I don't know why they were closed for so long but I am definitely calling the...