Alexandros Restaurant — Restaurant in Town of Brookhaven

This review is for Alexandros in SMITHTOWN. My husband Frank and I have been to the new location at least 5 times. We eat out pretty often since we also own a business and all of our kids are now adults. I must say we are foodies. We travel a lot and we really enjoy good food and will go wherever for it. The food at this location is amazing! We are so happy to have found a restaurant within a half hour (as we live in Mt Sinai) that is upscale, serves fantastic food (excellent quality) has a beautiful bar to sit at, have drinks, meet with friends or have dinner at the bar as well. The staff... lets begin with Bill. What a gentleman! The only place we see hosts like this is in Queens or Manhattan. He is so friendly, and professional! He always takes a moment to say hello- never ignores anyone. He welcomes everyone i to the restaurant, and is always dressed in a jacket, making the restaurants first site look classy. Kelly and Rocco at the bar are so great! Two if the nicest, most professional bartenders around. Always welcoming, so friendly, always taking a moment to have a conversation. . This past weekend, we also had the pleasure of meeting Chrissy an Randy who i believe are also partners in smithtown. What a beautiful couple with a wonderful family so very friendly. We want to wish all of you much success and prosperity at this location as the food is fantastic as well as the service in the atmosphere. I hope it becomes a local destination for everyone. As long as they find a seat for Frank and I at the bar when we come in- lol good luck to everyone at Alexandros and Smithtown you deserve all the prosperity at this beautiful friendly location. We also go to Alexandros in Mount Sinai as well which is...

STAY AWAY from this restaurant. The food is horrible, and the service is rude and unprofessional. The owner Sam discriminated on me, embarrassed me in front of the whole restaurant, and threatened to punch me because he thought I was someone else who called his son a derogatory word the other night. He ended up telling me to come back from the parking lot when his son told him it wasn't me on the phone. He even called a friend cop on me that circled the parking lot. I actually know his son Alex, and I was with my wife there the night before having drinks and conversations about him going to law school since we both went to Hofstra. I was giving him friendly advice since my brother is a corporate lawyer. I was livid and in such awe that I contacted Sam directly, and still no apology. He ranted about his kiddie staff trying to close up one night and that I came out of my face for a last round. First off, their staff closes early just to get out quicker when he's not around, and they were suppose to close at 10PM & it was just 8:30PM. Also, that never happened, I have always been courteous, and I know everyone there. He's too prideful of a nasty old man to say sorry for the huge mistaken identity he he made. Did he really think I was going to hit a senior citizen in front of his staff, I have old grand parents his age. He's the lowest of the lowest of human beings, not even worth going to jail over. Almost though he was on the spectrum, felt bad for him. Anyway, I smell a defamation of character lawsuit coming...

It's been a couple of weeks since we had dinner at Alexandros. After our experience, we all just decided we were just not going to support Alexandros anymore but the more I thought about it, I decided to share what we experienced and then leave it up to you... Alexandros is a good local restaurant with good food and service that my family and friends had frequently picked up from or would dine in. There were 3 couples in our group. We had drinks, appetizers and a lovely dinner. Alexandros is not bashful with their prices. The main courses we had were between $35-40 and when the $450 bill came, in very small print it stated; "we will be adding an additional 4% to your total for use of a credit card". I went to speak with Sam (the owner) about this and all he had to say was that he has a $4,000-$5,000 monthly bill from the credit card companies, many businesses are now doing this and he cannot afford to absorb. As I mentioned, they are not bashful with their pricing so I suggested that going forward he charge $2 more for the $40 fish I had and call it a day. Sam said that he could not do that and "it is what it is". Sam is entitled to run his business as he seems fit and we are entitled to frequent establishments that appreciate our business, offer cash discounts, will accept our personal checks or accept our credit cards...