Chili's Grill & Bar — Restaurant in Town of Clarkstown

Went here on a Saturday night on a whim. First of all, this place is starting to look run down. You just don't notice it as easy because the lights are so dim, but I noticed the light fixture at our table was cracked, the seats were worn, and the floor looked like it was dirty, but I think it was just the paint job.

I didn't expect much from the food, because it's a chain, just mostly that they fry some premade frozen items and call it a day.

First had the Triple Dipper appetizer. The burgers were dry, flavorless, the Chicken Crispers were soggy, but weirdly the sauce had little flavor. The fried pickles were actually OK. Everything looked like it was just thrown on the tray. The ranch sauce was very thin.

For the entree, had the Ultimate Smokehouse Combo. The ribs looked like they had been boiled, then deep fried until they were dry. Definitely not smoked. The chicken was dry and bland. The quesadilla was the best item on the tray, which is not much. The weirdest thing was the street corn. After I bit into it, I said this is what I imagine the dashboard of my car tastes like. It looked like it had been cooked the day before and sat under a heat lamp since.

The server was very nice attentive though, so at least...

Dear Sir/Madam, I visited the Chili's location in Nanuet, NY on December 22, 2013. I ordered the flatbread appetizer on the menu and asked the waiter if the flat bread had nuts in it. The waiter, named Dan, told me the flatbread was nut free, and the specials menu did not say that the flatbread had nuts. I began to feel unwell and ended up having to to go to the emergency room at Good Samaritan Hospital because I broke out in hives and could not breathe. I have tried to contact this location via phone, and have not received a call back. I made sure to inform my waiter I had a severe nut allergy, I specifically asked about the food before and after I tried it, and I still ended up having to go to the hospital because of the misinformation. This is unacceptable and now I have medical bills that are coming in due to that visit. I am very disappointed that this happened, and further more, I am even more disappointed that I have not received a response. I am trying to contact corporate at least for a response before I seek legal counsel. Please respond as soon...

Been patronizing this establishment a few years now and I LOVE IT!! great food great staff. But on tonight I have to mention some wonderful ppl. First the host Jamie vibrant young lady. And inside joke we going to the casino next spring lol. She can remember names in a crowd that's excellent and she accommodated me 3 times with switching tables. Then the server Daniella was AMAZING. ATTENTIVE AND FASTER THE FLASH LIGHTING LOL. Them Manager ALYSIA this young lady talk to every one and bent over backwards making a fabulous outting even better if thats even possible lol. She a GEM 💎 in Chillis🌶 last but not least last week server was Cameron another excellent young man and fabulous service. I've been a customer and now im hook for life. Not to mention the General manager who is also a fabulous person I have his card and next time I will mention him and post his name. Great place to eat and is super within budget and reasonable. THANK YOU GUYS. sorry for the long winded message and im not a paid...