Panera Bread — Restaurant in Town of Clay

Second time going through to the drivethru at this location. the first time they messed my order up and I didn’t get anything I paid for but i didn’t complain since I didn’t know until I got home...tonight I went back thinking since it was later I would be fine. I ordered the pick two a half of chicken ceaser salad sandwich and a bread bowl with cheddar broccoli soup and my daughters wanted Mac and cheese but they were out so I ordered another a bread bowl with the cheddar broccoli soup and a pb and j...and once again didn’t look until I got home because figured since they were slow we would be fine...nope not at all we were charged for bread bowls we didn’t get and I was given a salad instead of the sandwich....I waited to eat since I had a lot to do before I got them to bed and just sat down literally 5 seconds ago to eat, since I was not even caring anymore that I wasn’t given the right food AGAIN because I was starving and got a nice big blond hair in the salad I didn’t order...everyone in my house has dark hair except for my fiancé who’s head is shaved, and I hadn’t opened it until now. I will never go to this one on 31 again its awful and the service really sucks these days. Just a waste of money. Wish I could...

Foods pretty good. Hot sandwiches are not very consistent in quality/content, which sometimes lends them to be a bit bland. My biggest beef is with drive-through. 3 times in a row, there have been various mistakes. Missing items or being overcharged. The most recent was latter. After checking my receipt when pulling from drive-through, I was charged for an extra "Pick 2." I stopped inside to talk to a supervisor. The first explanation was that I wasn't actually charged for one of the meal "See the NT? That means you weren't charged." She re-ran the total for me and it was of course different. It was the same total I was told originally. Then another 5 minute explanation regarding the taxable amount versus a subtotal. Eventually she said, " You know what? I'm not sure what's going on here." Then the manager checked as well, discussed some item on the receipt and I was issued a refund. Here's the other thing that didn't make sense. The total in error (with taxes) was $50.65, the correct total (with taxes) should have been $41.60. Simple math would have shown this as a $9.95 refund. Can you guess how much I was refunded?

$5.65 because of taxes. I left because I got sick of wasting my time. Get your act...

Me And My Mom Love Going To Panera Bread Restaurant When Ever My Mom Stops Going Throu Back Home To Oswego Ny And It's An Amazing And Awsome Restaurant To Eat At And All And Every Single One Of You Staff Are Way Past Amazing And Way Past Awsome And Way Past Friendly And Way Past Talkative And Yes I Would Recommend Panera Bread Restaurant To All And Everyone That Me And My Mom Know That Are Looking For An Way Past Amazing And Way Past Awsome Restaurant To Go Out To Eat At And Thank All And Every Single One Of You For Keeping Panera Bread Restaurant Alive And Keeping In Business And I Hope For Many Year's And Many Decade's More To Come That All Of You At Panera Bread Restaurant Keeps Panera Bread Restaurant In Business And Please All And Every Single One Of You Keep Up The Way Past Amazing And Way Past Awsome Work All And Every Single One Of You 😁 Jennifer Rivera And My Mom Connie...