I’m going to start by saying if you’re black, don’t even bother coming here. As soon as you step inside you can feel the racism in the air. They don’t greet you at all. They just laugh at you and stare at you like you’re some kind of alien. I went with my friends the employees that were working the shift, two girls and two boys, they were staring at us and laughing and asking each other who’s going to take our order. My friend went first and then she took a seat and then they completely ignored us after. So the rest of us were just standing wondering if they were preparing to take our order but instead they started to tend to other customers who came AFTER us. So I said at this point I don’t even want the food from here anymore and I took a seat. My friend still ordered but she had to ask the girl to take her order. And it’s ridiculous because do you think we just came here to stare at you and observe your work? My friends and I have been coming here for a long time since before birria tacos got popular and honestly not only has the customer service here gotten worse, so has the food. The old staff was better and more friendly. This new staff acts like they got sticks up their butts and are being threatened to work. As for the food, you can tell they’ve changed a lot of things. The food isn’t as flavorful anymore. It tastes like they changed to cheaper quality ingredients to save money for all the food their selling since they’ve gotten more traffic in their shop. The meat doesn’t taste the same, they barely give you any cheese or sides. They’re just being cheap all around. You would think their food would make up for the way the treat their non-Hispanic customers but they got a triple threat. Bad attitudes, bad food and bad atmosphere. I wouldn’t recommend this place to my...
Read moreGood afternoon I went to restaurant yesterday and 10/19 with my daughter and granddaughter first we tried to make order over phone and the young lady didn’t understand so we came in I ordered 2 orders of birria beef tacos (6) 2 birria chicken tacos 6 chicken tacos with everything and for my granddaughter who doesn’t eat everything 2 plain chicken tacos with just cheese we went over the order at the register and she didn’t mention the 2 plain tacos howeve it was on the receipt which I can prove the money we paid is correct this young girl with a pony tail and black and white shirt or sweater repeated the order when I got home to west Hempstead no 2 plains tacos for my granddaughter we called back And spoke in Spanish thinking maybe they would understand better the supervisor assured me that they would deliver the tacos and they never sent them we called back and she said the delivery person left I called this am and they said they checked the camera and they have all my tacos I told the lady that you think I would argue over to tacos my granddaughter she had nothing to eat we had or order pizza for her I will prove that you didn’t give me the tacos and the camera or who ever said this is a liar I have eaten there many times but this particular young lady that took the order must not understand I am very disappointed in how we were treated I never ever want to eat there again you don’t know how to treat people. I will prove my point and who ever is in charge I will take it above and beyond the CUSTOMER service and believing the customer is wrong I never ever want to eat there again I will take this matter further till I get justice for saying we have the tacos. Sonia hurt...
Read moreMr. Tacos / El Nopal has the best Carne asada tacos that I can get to. I've tried many places around the US and Mexico, but I can't fly back to Tijuana every time I crave decent "street tacos". I can't resist coming back here if I'm hungry and I'm anywhere near Hempstead. I ask for NO LIMES but more radish and cilantro and onions (and try not to get upcharged). Plenty of meat, moist, just fatty enough, and tasty. 3 tacos is dinner. A little salt and dabble with the hot sauces on the side, and wow. Neat, clean, fast service, ok prices; this place should be booming. I'm trying other things on the menu. I liked other items, but I don't remember the names. Their pupusas were at least par. The "two restaurants in one store" thing is silly and a little confusing, but I gladly put up with it. I think one makes the tacos with double tortillas and the other one does single tortillas; just ask. So far they've always had someone on-hand with...
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