VIM — Local services in Town of Hempstead

The worst. I came there to exchange a shirt i had bought because it was a little too big and I wanted something more fitted. Only tried the shirt on once when i got home and put it back in the bag with the receipt.

I go back to the store few days later and tell the girl i want to exchange for the same shirt just smaller size, she tells me to pick out what i want..so i pickup a few more shirts with the smaller one i wanted. Supposed to use the EXCHANGE credit towards the new items..so my difference came to about $16. Cool. Swipe my card, homie check my bag at the exit, i walk out, get in my droptop mustang to go back to my place... Try the new clothes on.. decent look.. try the smaller shirt.. it looks good..i go to the mirror, still has the electronic security piece on it.. Im like wtf? Are they serious?? Throw that shirt in the bag 2/13

Get off work today 2/15. Return to the store AGAIN. No beeping walking in, check homie at the door let him know they didn't remove the piece.. get to the register. Another spanish girl. Let her know I need the piece removed. She call her boss some Pakastani indian dude.. Hes telling me the receipt doesn't match the items and assuming I STOLE A $10 SHIRT.. I'm like...bro...1 of your girls rang me up and i walked out with that piece on the shirt. Why didn't your security Buzz? Why your guard didn't spot it when he dug in my bag before i left?... Why would I who makes $40k a year drive a mustang and have my own place STEAL A $10. V.I.M SHIRT???.. Luckily a familiar face came to the counter, the same girl who rang me up. So we both ask her what happened. She didn't seem to really care but she admitted to making the error. Then Pakastani guy who barely spoke clear english started asking about the body spray i used and my hat..im like wtf that gotta do with this $10 shirt. Ill pay for it, i just want the piece removed. So he gives me the shirt like I made the error on the receipt or stole it because a black guy can't afford a $10 shirt. So he's causing a scene and I'm pulling out my debit card until he refuses. So i walk out with this $10 shirt with the piece removed, back into my mustang going back to my place.

I will never shop at shitty v.i.m again. I'm even embarrassed to say I shopped there. They play hip hop music selling urban clothes and still look at the black guy like a criminal really?? You profit off our culture but try to label me a thief off your poorly trained cashier, security guard and alarm system?? We really need to start checking...

The owner/manager is rude and have no respect for his black customers. I bought a pair of jeans from VIM in Hempstead when I got home I tried them on and the zipper didn't work, two days later I took the jeans back for to exchange them. The owner/manager refused to exchange the jeans because he said I had worn them, I told him I hadn't and showed him the tag which was .still attached. I told the the man with bad English that I hadn't worn the jeans and insisted that I did pointing to lent on the jeans . I told him half of his clothes in the store is dusty.. needless to say he didn't exchange nor refund me. I told him that he would lose a lot of customers with his policies in turn he said " loose customers like you" that when I lost it and asked what did he mean by customers like me as I looked around and saw that his store was had Mostly Latino shoppers. So people my guess is that he don't respect black customers and prefer customers that won't complain and...

Listen, I am from Jamaica, Queens NY (South Side). But, I live in Uniondale, NY now! There has always been a V.I.M. on Jamaica Avenue in Queens. But, I'm not about to travel there every time I need a pair of simple, inexpensive jeans or some other apparel. Hell, I won't even travel to Roosevelt Field either a lot of times. The community of "HEMPSTEAD", better act like they know! Why travel to the Ave to get something from V.I.M. when you can get the same thing here on Main Street? Start putting your money into the businesses and stores trying to hold us down here, where we live; word up! If, STREET GEAR", is still here after the recession and the panemic; companies like V.I.M. should be here too because they are more affordable, "IJS". They generally have what I want when I do shop there (Socks, underwear, inexpensive jeans, and even sneakers!) Because of all that, I have to give them 5 stars ⭐️⭐️⭐️⭐️⭐️...