Tropical Jerk, Hempstead — Restaurant in Town of Hempstead

I know we all have our own experiences, but my experience has not been bad at all. I have gone there a few times and my food is always on point. They always give me a good amount of food I actually get more than two full Oxtails and the Jerk a good amount has well…,most restaurants after they become established they become stingy with the amount of food the give you ..Thus far it hasn’t happened here as of “YET” The cabbage is well done. Because the other Tropical Jerks I think they just cut up the cabbage and put it in the pot and cook it for 5 minutes.. I had a piece of fried chicken,I didn’t really care for that because I thought it was too spicy for fried chicken I know West Indians love their spice so. I get it I guess 🤷🏽‍♀️.The staff is friendly with a good customer service, I stopped going to another location (Grand Ave) for that reason..customer service was awful 👎🏽 and I will not continue to support a business that has bad customer service and attitudes… It may have changed because I haven’t been there in years .. I’m was very pleased with this location and so far, I haven’t had a bad experience with the food nor the staff ..Hopefully...

Good evening I went to this restaurant the day it open the food was excellent and went there many time after brought my friends went tonight, order over the phone the second person that answered it was rude, and the oxtail were not fully cooked and falling off the bone as they always did I asked for extra gravy. It was only on the top. The rice was dry. The cabbage was not good, and the food had no taste. Even my husband‘s food he said had no taste And he requested Curry chicken and he loves Island food he’s a Brooklyn Knight with the times being the way they are. We paid $43 for food that was not so good at all.please correct this the place is a good establishment for us as minorities in...

Very rude I ordered a salmon meal with white rice and cabbage the worker gave me the smallest piece of salmon I asked him can he switch it up and he told me he can’t I asked him can he add another piece he proceeded to tell me he was going to charge me more money for my order I told him that is not a problem. My friend proceeded to order and the worker kept mentioning that he will add extra money to the order she explained it is not an issue he continued to be rude. This was my first time trying the food here but I will no longer be returning back due to the...