Domino's Pizza — Restaurant in Town of Mamaroneck

We frequent this Domino's location, my kid loves the cinnastix, I love being able to build my own pizza. Whenever we are at a loss for what to have for dinner and aren't in the mood to cook, we go to the very convenient Domino's App and order up a yummy, affordable meal. All of that being said, this story has little to do with pizza and everything to do with the staff at this Domino's helping make an 8 year old's birthday party a success!

A Five Nights at Freddy's themed birthday party (don't worry, most people have not heard of it either) we wanted to do Freddy Fazbear's Pizza boxes as our goodie bags. In search of pizza boxes at local craft and party stores, we had no luck. I made a phone call to this Domino's and made the odd request for 10 empty small pizza boxes. Despite the policy of keeping inventory with the number of pizza boxes matching the number of pizzas that go out, the team at this Mamaroneck Domino's contacted the right people to get the permission they needed to help us out and made an 8 year old very happy and her birthday party a huge success. Well done...

Whoever answered the phone was the most rude employee I've EVER dealt with. He refused to fulfill my order and then lied to me saying I was 35 mins away and I was too far away for delivery, so I should call a different store. When I checked my GPS, it said I was 11-13 mins away from their location.

I called at 11pm.. The Mamaroneck location closes at 12am, so I'm assuming that the employee(s) at this location were just too lazy to do their jobs and didn't want to prepare and deliver my food an hour before closing when im only 13 mins away. Funny part is all the other locations are even further, so he refused me service because of distance, but wanted me to order from a store that was further away.

When I called to let him know I wasn't far at all, thinking he was just mistaken about my address, he said to me.... "ok well then come and pick it up, if you're only 13 mins away"...

Needless to say I will NEVER be ordering...

I went to pick up medium pan pizza and I think 1 liter diet Pepsi because they charge $6 for delivery. Very stale odor hits you when you enter shop. I thought pizza shop supposed to smell of delicious pizza baking, not gross stale odor. I have been to other Domino's that didn't have that stale odor. I was so hungry and everything else closed around 10:00 so I had no choice but to get pizza there. When I got back to my hotel room I opened pizza box. One of the slices had a dent on the side of the slice another one had sent where the crust is. Of all the pizzas I've seen in my life, this was the only one that had dents on the slices. Try to get to another place in the area if you want pizza. Don't...