Hokkaido — Restaurant in Town of New Paltz

Last nite our 25 th anniversary we decided to do sushi at Hakkaido.. we waited just over an hour for our food which was uncooked , shrimp were under cooked and the tempura batter like goo.. our waiter was MIA didn’t offer to top off my green tea or offer my hubby another drink as his glass sat empty. Our waiter failed to put in our order as we arrived around 610 pm order in at 640 we were not served until 730 or so I got up and asked where our food was …it was crowded and people were coming ordering and eating and we were just sitting there being blatantly ignored ! What a joke and all we got were excuses…no free dessert offer or even discount on bill for what had happened.. They smile and make excuses for poor service and uncooked food. The old guy took my tempura back and within minutes had a new one for me , so why did we wait alittle over hour for 6 simple rolls they were bringing out for other guests with no problem? My hubby was pissed and just disappointed, paid the bill and we left. When we first met 25 years ago it was over sushi in an amazing restaurant so this was pretty nostalgic for us …just a huge let down and such a lack of care and communication and service. To make excuses instead of making things right cost you this negative review and we won’t go back. We left 0 tip as you didn’t even deserve a paid bill for such a...

Came here for dinner to try and find a decent sushi restaurant that's close to home, and this didn't disappoint too much. The sushi rice could certainly be seasoned a bit more and was slightly overcooked. The cuts of fish were not very consistent, and the grade was low-mid range.

Rather disappointed with the sushi platter as it doubled up pieces of the same fish, offering little variety: 2 pieces of tuna, 3 salmon, 2 yellowtail, and 2 white tuna, with a tuna roll. I had expected 9 different pieces of sushi as is typical of most restaurants.

My son loved the chicken karaage, almost ate the whole plate himself, it was quite tasty and certainly worth coming back for him to enjoy.

Overall not near the best sushi I've had, but not near the worst, and being how close it is to home I'll likely come by again. I'll lastly say my 4 star review is a bit more generous than it probably should be, but if you're looking for a decent fix for sushi it seems to...

Let me start by saying that I have never taken the time to post a review for any restaurant before. I just couldn’t let this one slide…I’ve been a New Paltz local for 31 years and have known Hokkaido to have very good sushi. It has been over a year since I ordered sushi here. Last time I got sushi I loved it. This time we decided to try something different and ordered the chicken teriyaki. It was dry and bland. Almost no teriyaki flavor. Basically just a plate filled with grilled chicken which was about on par with the chicken I cooked when I first started cooking for myself. Hands down the worst chicken I have ever gotten at a restaurant! Total bummer considering how good the sushi is (or was, not sure if it still is good or not). Do not get the...