This is one of the worst restaurants I have ever visited in the state of New York. My girl friend and I visited them today and were completely put off by their service and lack there of. First of all, I am vegan; I asked that they replace chicken with mushrooms and that they give me extra vegetables to compensate for the lack of meat- which I would have gladly paid for, had they asked me to. When I got my food, they neglected to add the extra vegetables that I'd previously requested, despite our waiter documenting and alleging that they would oblige my request. Not only that but, my girl friend, who was still eating her appetizer, was still waiting for the waiter to return so, that she could place her order, for her main course. The waiter never returned to get her main order so, we had to place the order with the gentleman who seated us. The waiter never checked on us; sadly, we were checked on by fellow patrons, instead of our waiter, Jason. When Jason, our waiter, finally did return, he quickly cleared out table and presented us with our bill. Not once did he ask if we were finished; and, when we told him that we weren't done, wanted another drink, and for our chips,that we'd barely eaten, to be returned he looked shocked and said, "oh, you're not done?" Upon consuming our last beverage, my friend saw bugs in her drink, once again, we were not checked on by our waiter so, another waiter came to our aid and said that he'd remedy the situation. Instead, a while later, Jason came back with a revised bill, since he neglected to verify whether or not our dining experience was actually complete and satisfactory, and tossed the bill on the table. When my friend told him about the bugs in her drink, he walked away, shrugged his shoulders, and said, its empty sorry- while walking in the other direction and not giving us an ounce of courtesy, dignity, or professionalism. The drink was slightly less than half full, it was not empty; but, we didn't even get an apology- let alone an offer for a complimentary, bug free beverage. Instead, we were told that we were trying to SWINDLE them, for one $5 sangria; when, if anything it was JASON, who swindled us by taking away a slightly less than half full beverage and treating us as less than worthy to dine and commune at Casa del Sol. Obviously this behavior was unacceptable so, we requested to speak with a manager, at which time we were told that there was not one in the establishment. NEVER have we experienced customer service this AWFUL; Jason didn't care one iota, he didn't extend any eye contact, kept shrugging his shoulders, and was beyond dismissive. To say that this behavior was an INSULT is an understatement and is absolutely unbelievable. I don't recommend this place to anyone; they treat their...
Read moreReason for me giving it two stars is because of my experience here. I would give it less than one star but the service I got here was horrible which might not have been the case if someone else helped me. Now me and my friends are young and maybe the waitress assumed we wouldn’t leave a decent tip. We all ordered our food very clearly and i asked for one of the ingredients not to be added on which was. But it wasn’t a big deal to me because the chefs could have easily messed it up accidents happen I just removed the ingredient. Now i wanted to mention it to her but she was to busy with the hostess outside smoking a jul the entire time we were there. When we were getting ready to leave my one friend asked for her stuff to be separate and she seemed fine with that. But when it came to pay our bill she disappeared once again so we got up to see if we could pay it with the hostess. So the hostess went to find her and I guess she got in trouble. When she came back with our checks and cards she practically tossed them on the table. Not even a smile anymore or anything. My first time here and honestly I will not be back. Also they had a weird mix of Dominican and Puerto Rican food, I thought t would be Mexican food. They should work on teaching their staff great...
Read moreCasa in Nyack is an absolute gem! From the moment we walked in, the atmosphere was warm and welcoming, with a perfect mix of cozy and vibrant energy. But the real highlight? The food and the amazing bartender, Aoife!
The Mexican dishes were outstanding—flavorful, authentic, and beautifully presented. Every bite was a delightful experience, from the fresh guacamole to the perfectly spiced tacos. It’s clear they take pride in using quality ingredients and bold, fresh flavors.
But what really made our night was Aoife, the Irish bartender. She’s a true pro—friendly, quick, and has an incredible knack for making you feel right at home. Not only does she craft some of the best cocktails in town, but her energy and warmth truly made the night special. Her recommendations were spot-on, and she mixed up drinks that perfectly complemented the meal. She’s the heart and soul behind the bar!
If you’re in Nyack and craving great Mexican food with top-notch service, Casa is the place to be. Thanks to Aoife and the entire team for an unforgettable evening. We’ll...
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