Dunkin' — Restaurant in Town of Oyster Bay

RE; experience with server here- “R;” R has a unique way of speaking with guests that makes her seem more like a friend than a server. Not only does that lead to an increase in her tips (I noticed many very large ones in the tip jar!...) , but it also leads to an increase in your total sales as well. The latter is important for us as we strive to help local top-notch restaurants recover from COVID-related depressed sales.

In addition to working in the front of the restaurant, it appears that R has ample experience as a cross-trainee in the back/ remaining part. I’ve notice that she takes on responsibility for helping clean the restaurant at the end of her shift. This is important during our current COVID- crisis, and is also much appreciated by us, as patrons. I would be very happy to see her move on and advance in her career in the customer service industry, where I happen to work. Btw. The food was extremely fresh, and outstanding, esp the donut; coffee was hot and...

Employee doesn't listen what we are ordering. Always in donkin donut's problem I think so problem language they don't understand. Because ask many times again wrong order. I understand how is difficult language. They're nice people very kindly and after they say no problem we will change(replace it) order. I said it's ok I don't want to take their time. Donkin always busy anyway thank you donkin hicksville...

Horrible experience here! This girl that works she has a very nasty attitude every single time I come to this Dunkin to buy icecream. She doesn’t have any clue what she is doing and shouldn’t be working at this location if her attitude is this bad. I didn’t even get what I wanted. I will highly recommend not coming to this place where you are treated wrong. I think her name is Riya She was working today...