Had dinner with my wife and a friend last night. Ordered my wife and my friend drinks since they didn't want to get up. Shortly after we began drinking someone came over and was visibly upset, demanded our IDs. He didn't believe we were of age. Wife didn't have her ID on her, forgot it at home since we weren't planning on drinking.
The person asked 'Is this your child??" No, that's my wife. "You're married?" He continued to push on this. Yeah, she just forgot her ID. Wife tried to hand him the drink but they didn't believe it was the alcoholic one since she had a malibu+sprite as well, and wanted the water to check as well. I have no clue why this was handled the way it was, but it definitely gave off some sour vibes.
Since she couldn't produce her ID her drink was taken and the mood was killed.
We watched as others walked into the bar and were NOT id'd and were served drinks. At best, poor judgement and response.
The gentleman who took our IDs seemed a bit upset when I asked for a refund for the drink my wife couldn't actually drink, but reluctantly gave a refund for that drink after some time.
We did consider leaving right after the drink issue but since we already had food on the way we decided to stick around for the night.
The same person kept revisiting our table and asking if 'everything is ok and fine?' Would nudge my shoulder whenever he asked something like this,. I get it, you're trying to make up for what just happened but that's not the way to go about it.
We spent probably 3-4 hours there, and in between would get glasses of water. The bartender closest to where we were sitting seemed to be getting annoying with me refilling glasses of water and not buying more booze.
Food was the highlight, but chicken fingers were very dry.
Solely based on this experience it's hard to say that we'd...
Read moreAs a Door Dash driver, I represent a paying customer. I typically avoid picking up from here because of the issues I ran into. This last time was a joke. There used to be a table to pickup food here, but now it's covered with condiments. There really is no designated area to pickup at or even stand to wait (you're always in someone's way). There were a few couples sitting around during lunch, but not what I would consider a huge crowd...many open tables and spots at the bar. The bartender took about 5-10 minutes before addressing me...never a "hi" or " be right with you" or even a nod. I bring my bag in with me and hold it across my chest so it's very obvious who I am. I finally get told that they are busy. I was there to pick up a hamburger...something that is Uber quick to make. Bartender barely had eye contact and said a few other unintelligible words. I ended up waiting for 25 minutes and still no food. Mind you, I am representing a paying customer whose food was to be ready five minutes after I got there per the notes in the order. I already had someone else's food in my car I had already picked up. That food was at risk of going cold. I couldn't wait any longer. I tried several times to ask how much longer, but again no eye contact and no communication (guessing because I am not the customer, I am the lowest priority). Thing is, I represent the customer. I ended up apologizing to the customer for what was happening, contacting door dash and advising them of the issues here, and leaving to deliver the other order sitting in my car. I feel awful about how the customers who order on the app get treated here. It seems that if you are a potential tipper, you are given first priority for service/food. I will try to avoid this place at all costs so I can avoid getting dings against me for time...
Read moreWent here yesterday for Bloody Mary’s. We love the bloody Mary’s here and have always enjoyed the atmosphere! However yesterday we had a terrible experience. We were approached without a hello and then had or ids ripped from our hands…. we ordered 3 dill vodka bloodies and one garlic. Bartender Dan came back and handed us two garlic and two dill. I didn’t want to say anything as the vibes were already uncomfortable, but I could taste the difference between the garlic and dill bloody. I kindly asked him if this was garlic and he said no there was three dill. I said are you sure because when you handed it to me you said garlic and it tastes different than my friends who got dill. He then said nothing and and tried all of our drinks with a straw without even asking us.. I understand he wanted to try them but he could have asked us first. He then grabbed 2 of the bloodies dumped them out and started remaking the drinks. (My friend’s drink was just fine i’m not sure why he remade hers). He didn’t say a word this whole time and was slamming things around the bar as he remade them. I felt horrible for asking for a drink that I originally ordered.. the whole situation could have been handled differently. As someone in the service industry I would never treat costumers this way… because of this we didn’t leave a tip and just felt extremely uncomfortable the rest of...
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