I enjoy shopping ALDI stores usually but there are times I can feel frustrated for them and me. This is not a location I frequent, but it was the last one between me and my destination. I ran in with my shopping list to pickup the couple items I need for the 4th of July and weekend.
Oh my, the store was pretty empty. I could only pick up 2 things on my list. I was disappointed to say the least. I now needed to come up with an alternative plan and add time on to my trip. No worries, it's nothing that a Super Walmart or other grocery store in town can't fix.
I asked an employee if they were going to be closed for the fourth and that's why they didn't have much of anything in the store. She responded that they would be open part of the day on the 4th. She also commented that it wasn't that they didn't have inventory in the back, they just didn't have time to stock shelves during the day. The clerk that handled my transaction, reiterated the same story as I checked out.
I assume they either lack employees or their management under anticipated the amount of manpower needed to run the store that day, IDK. But, I have never been to an ALDI with such low to no inventory out on the shelves. It was sad to learn there was fresh produce and dairy, amongst other things on the premises but not available to the customers. For one, ALDI was missing out on a lot of sales, while their competition was getting their business and two, those fresh items were losing their shelf life while not even being available to be sold. The poor staff looked like they had more than earned their pay that day. I can only imagine how stressful it must be to work in such a demanding position.
I'm hoping this isn't usual for this location. I will stop there again to see. But if I can't rely on them having the items I need, I'll go elsewhere and not waste my time stopping in.
Another observation I made was, with only a handful of people in the store, the first employee I spoke to walked through the store calling out that they would be closing in ten minutes. Which would be 20 minutes before their posted closing time. I thought to myself, wouldn't your last 30 minutes be better served getting out stock for those people in the store vs closing early... Hum. As some other customers and I were making our way out of the store a couple was headed in, another customer was getting out of their car and a car was pulling into the parking lot. I thought, won't customers be surprised in about five minutes when they arrive and the doors are locked early. I would be irritated. But at least they wouldn't have to waste their time walking through the store to find out they didn't have what they wanted anyways. I'm thankful this isn't my usual experience at...
   Read moreI've shopped at Aldi for years now. But today I was just mortified when I went to make a purchase and something was wrong. Then a young lady at a register several aisles over shouts at that I had insufficient funds. I was so embarrassed, I turned and left the store, leaving behind a very nice shopping bag I'd put the groceries in as I rang them up since all but one lane was self check-out. I'm certain that more than half the other customers knew how I felt, with todays prices so high. I'm retired and live on less than some people pay for their dog grooming, so please train your staff to be more considerate. Ive never been so mortified, nearly in...
   Read moreI love ALDI.. absolutely the best store for groceries ever! But this location is horrible.. the customer service was terrible.. I had a big amount of groceries I buy.. so I lay the heavy first like I have for the last 5 years!!I see everyone do this.. An the cashier starts talking badly about me to the customer in front of him under his breath.. then when it got to us he screamed get all this off now! Youâre going to break this! I took it all off.. I donât understand why he yelled like that.. was awful an upset my kids so much it ruined their day! Awful place! I would go somewhere else.. there is another ALDI by Weston.....
   Read more