Chipotle Mexican Grill — Restaurant in Town of Riverhead

This is the second time in one week that my family have had a problem with our order from the RIVERHEAD store. There is ONE female employee in particular that everyone I know who orders from RIVERHEAD complains about. Her portions are stingy, at best! Last time it was a pick up order (disgusting, skimpy portions), the same female employee was behind the counter that evening. Tonight we placed another order, this time it was a delivery order. Originally the delivery time was 7:15pm then arrive 20mins after that. The bag was wet on the bottom & when we took it into the house the food fell out of the bag, landing on my floor & spilling all over my new carpet at the entry way!😡 As we were cleaning up the mess off of the floor, it was obvious that the order was, once again, skimpy, missing the vegetables that were ordered & missing the chips that were ordered. When we TRY to rectify the situation, we are left with no option other than dealing with an automated call center which is useless in resolving the issue. After wasting time answering a series of automated question I am told that I would be connected to the RIVERHEAD store. The phone rings & rings but no one answers the phone. It’s obvious that the RIVERHEAD Chipotle is incompetent & not managed properly, if managed at all. Once again, Chipotle has our money but we have no food, hungry family members & a stain on my carpet. Don’t waste your time or money at this store. They don’t care about customer...

I recently had an incredible experience at Chipotle, thanks to the delightful service provided by summer. summer has a remarkable knack for crafting the most amazing bowls that truly elevate the dining experience.

From the moment I walked in, summer greeted me with a warm smile and a passion for food that was infectious. She took the time to understand my preferences, suggesting combinations that perfectly suited my taste. Each ingredient she selected not only complemented one another but also highlighted the freshness that Chipotle is known for.

The bowl summer created for me was a masterpiece. The grilled chicken was perfectly seasoned and served warm, sitting atop a bed of fluffy cilantro-lime rice. The vibrant toppings, including fresh pico de gallo, crunchy corn salsa, and creamy guacamole, brought the bowl to life with flavor and texture.

What stood out the most was summers attention to detail. She ensured that every ingredient was carefully added, creating a balanced and satisfying meal. Her recommendations, like adding spicy salsa and a sprinkle of cheese, transformed my bowl into an unforgettable delight.

Overall, my experience at Chipotle was significantly enhanced by summers enthusiasm and expertise in bowl crafting. If you’re looking for an amazing meal that’s not only delicious but also showcases the best of Chipotle, be sure to visit summer. She truly blesses the restaurant with her talent, making each bowl a joyous...

Food was good...unfortunately when I went the rice was under cooked so every other bite I felt like I was chewing on a pebble lol but besides that and the super fatty piece of Barbacoa hey put in my burrito It was good. One thing I can say about chipotle is that they're food always tastes fresh...lettuce always got a crunch I wish their corn salsa was a bit sweeter lately it's been a bit salty or bland but in general I'd choose chipotle over anywhere else just because of the freshness quality...in GENERAL they do a good job here..I've had only one or 2 times when I wasn't happy with my food but they made sure to fix it for me so that's good. Also they don't just leave your food sitting out if you do a mobile order..because half the time alot of these places just put ur food on a shelf and ur food is stolen before u get there by some random hungry broke person who was scheming on the to go shelf lol. So that's a plus.. all around nice people and good food. Just...cook ur rice until it's COOKED. I know u guys use a rice cooker so make sure ur ratio of rice and water and oil/butter is correct...it's an easy fix. 💯🤷🏽‍♀️🌯🍚👨🏾‍🍳 oh...their queso leaves alot to be desired..when it comes to the quest competition nobody and I mean NOBODY can beat moes...sorry not sorry lol. But chipotle...