I’m a home health/hospice RN. Starbucks, you have got to do better with treating your core people that are trying to stick by you. I buy Starbucks at many different Starbucks locations. It’s the story of home health/hospice RN life. I have gone into McDonald’s and other Starbucks locations. Not bought anything, I sit and do my work, maybe buy something later or I may have bought something earlier in the day, but I bought it from a different location. As of yet, I was never asked to leave a Starbucks for not buying anything in an hour, especially when there’s no one in the location. Here in Tracy, of course it’s the exception. It’s empty with no one sitting inside, I’m dressed in my scrubs, I told them I’ll be there awhile and would buy something in a few. I was surprised to be approached by a young lady stating I didn’t buy anything for an hour, so I would need to leave or buy something. Again, place is empty, I’m charting. I look at the young lady and ask her to show me in writing where it says I have to buy something in an hour from this Starbucks, and if I didn’t I would have to leave. She took some time, came back and showed me a sign that states Starbucks space is for paying customers. Okay, well, I may not have bought at this Tracy Starbucks but I showed her I had bought Starbucks at the Turlock location. She apologized and walked away. Why must we go through this? This is the reason why Starbucks has not been doing well economically and has been closing a number of it locations. I’m a part of the Tracy community, I thought Starbucks is about community and giving back. So this is how you now treat your your health care workers? Smh 🤦🏽♀️…..first and last time at this location. Won’t be bringing myself or my family here. Just to show I’m not lieing, I’ve posted a picture of my recent purchases...
Read moreI came to this Starbucks to order 5 drinks to bring to my family at the hospital. Since I was ordering 5 drinks that were all different and had customizations, I wanted to place a mobile order so that the barista would not have to enter in all of the different customizations. I went through the drive-thru, very aware that I had just placed the order and I even told the barista (Danie or Donie) that the order had just been placed. He told me that liquid cane had been discontinued and asked if I would like classic instead, I said that would be fine. Then, he proceeded to tell me that next time I cannot come through the drive-thru right away since they just had to pull all of the tickets and that next time I needed to wait. Mind you, there were no cars behind me, and I would’ve ordered 5 drinks regardless of whether it was at the drive-thru speaker or on the mobile app. He then, at the window, gave me someone else’s mobile order and when I went inside to give the drink back, there were 0 people inside. Next time, I will just order all 5 drinks, with the customizations, in the drive-thru, since it was such an inconvenience for...
Read moreFirst time at this location so I don't know if this is the norm or if they all were just having a very bad day, but it's almost like they couldn't be bothered with their in store customers because every single employee only had eyes and ears for thw drive up window. First, I asked for a sweeted passion tango iced tea and received a super sweet something else, I didn't care to complain and instead opted to ask for a cup of water to dilute the sugary mess. I waited by the counter and had several baristas walk passed without any kind.of acknowledgement and almost purposely avoiding any kind of eye contact. Once I finally flagged someone down I got the meanest eye roll as if I was causing an inconvenience. My advice is if you're by this location use the drive thru and double check your order before...
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