Amar Pizza — Restaurant in Troy

Well, I used to like Amar Pizza from Hamtramck for years. They used to make almost perfect product and cared about customers. Nowadays, their food quality degraded from best to worst. Ordered a pizza 🍕 from their Troy location last Saturday and it was horrible. Pizza dough was undercooked, it was raw flour. Yakk. It was a total disaster, such a waste of money and also driving 10 miles to get there. I don't mind getting my pizza from legendary Pizza hut or Dominos but went there because of my family who always wants halal and deshi pizza. Lesson learnt. I'm done with their overrated pizza. Finally, it happens only when a business doesn't care about customers and as a result makes terrible food, thinking they will get enough customers eventually because of community. If in case the owner has any doubt about this accusation, contact me immediately. I ready to provide any evidence needed but it has...

Terrible customer service. Had to pick up an or order from this place during this evening. The Gentleman in the front didn’t acknowledge to greet us, we had been standing in front of the register for a couple of minutes already. I spoke first and let him know I was here to pick up an order he just stood there touching his phone and ignored me for a minute then he walked to the back and spoke to the other worker. Came back with the order and just set the food on the counter and said NOTHING at all. Noticed the name on the order and grabbed it & Told them to have a good evening ; the workers were crickets. Not sure if they had a bad day, if they are racist , or just have terrible customer service but I wouldn’t recommend this place to anyone and I will never order from this restaurant/...

I ordered delivery online for later in the day. As soon as I placed the order, Amar Pizza called to tell me they don’t deliver. I then asked for the order to be cancelled to which they said ok. At 5 pm, I received notification from Slice, the delivery app, that my order was on its way. I called Amar and they said I didn’t cancel. I said I talked to someone earlier and cancelled. They then told me they could not refund me, only Slice could. I contacted Slice and they told me they couldn’t refund me since Amar said the order wasn’t cancelled. So I received pizza I no longer wanted and didn’t eat and lost a good amount of money since I ordered 2 pizzas, bread, and sauce. I will never order...