Starbucks Coffee Company — Restaurant in Tucker

I’ve stopped going to this Starbucks inside Target because their hours are completely inconsistent, depending on who’s working. Today was the final straw. I arrived at 7:50 PM, and Jordwynn told me they were closed. When I pointed out that they’re supposed to close at 8 PM, her response was, ‘We’re closing 5 minutes early.’ I responded, ‘It’s 7:50,’ but it didn’t matter.

This location has closed as early as 7:00 PM before. If you close at 8 PM, close at 8 PM. If you want to close earlier, update your website and hours accordingly—but at least be consistent. I believe her name was Lordynn but it could have said Jordyn (she had stickers on her badge) attitude was completely unfriendly and nonchalant about the situation.

I’ll be calling the GM, Joyce (as that is who show told me was the manager) as well as the corporate office because this is unacceptable. I shouldn’t have to leave Target and go down the street to another Starbucks location just because employees here decide not to follow posted hours.

And to top it off I believe they just stand around so they...

Worst customer service by the Starbucks employee. Asiana or whatever her name has a very poor attitude. She was in a seriously bad mood. Her other teammates were very nonchalant. Neither one expressed any interest to help at all. She went off on me for no reason. I asked to reload my Starbucks card prior to ordering and she said she was not able to do that. That’s not something they do. How? It’s a Starbucks and the other Target ones I’ve been to, do it. I finally told her to forget about it to just go ahead and charge my debit card. She did and then they proceeded to get my order wrong. She got mad because I asked for her name. She got so upset that she went to tell on me to security. Security just looked at her like she was crazy because I was not causing a big scene or anything. Target Starbucks please get your employees in check. There is no reason they should mistreat customers because they’re having a bad day. By the way it was not clean at all. Maybe instead of arguing with people she should get to work and keeping the...

Lena and Diana should be fired. First you admit your head is not at work and I had to repeat my order. Then when making one of my drinks you stare at the cup several times as if you couldn’t read. Then the kicker is my other drink is given to someone else. Instead of just remaking the drink you want to go around and around about who took the drink and questioning me as if I was lying. Then ask what was my name but my name was never asked when purchasing the starbucks because Lena head was in the clouds flirting with the previous customer. It takes an extra 15 minutes just to get my other drink that was given to someone else after being questioned over and over again as once again I was lying or with the other person who took the drink and was trying to get a free drink. It’s obvious from the reviews your customer service is terrible and I will never return as your workers are terrible and I was literally...