Baskin-Robbins — Restaurant in Tucson

If you are in the food service industry, then you should have some customer service skills... that means speaking clearly & not getting annoyed if someone asks the flavor of an ice cream, especially when you do not have the label signs for customers to see which container has what flavor. And when a customer asks the same Q about 'what flavor is it' then perhaps realize that maybe the problem is you - the girl behind the counter would not speak up, would look at the tub of ice cream I was actually asking about and she did not annunciate anything she was saying... so we just left, Your store lost a group sale of ice cream, & donuts & coffee. Because you have lousy customer...

They barely get 2 stars because the ice cream was great but the service was horrible. The 4 of us came in at 8:15 and the lady proceeded to tell us that we can only have 2 samples per customer and nobody even asked for a sample. Then she stated rudely that the lobby closes in 10 minutes. Also there was a guy outside with a leaf blower who was blowing dirt all over my Mercedes. This was after I asked him where I should park and he still went right over and started blowing dirt everywhere. He could have just skipped that little spot but I guess he couldn't resist. I don't think he spoke English or he just didn't care. I'm...

Turned away a small group of well-mannered Girl Scouts in uniform. Told the girls that "the ice cream machine was broken" "just like McDonald's." Went to a different BR and was served promptly and politely. When the girls asked the second location about the weird "ice cream machine" statement, they laughed kind of incredulously and said "Miss, this is Baskin Robbins."

This location on 22/craycroft was also dirty and poorly maintained. Very disappointed. Go to Broadway/Camino Seco instead; it's...