Bricktown Brewery — Restaurant in Tulsa

My kids and I come here often. The food is always delicious and the atmosphere is always right. Typically, service is top notch but for whatever reason today it was horrid. Hence, a mediocre review there but solid ratings elsewhere. We came in at 1:36 pm and were seated right away in the booth / table area near the bar. The server Kimberly greeted us. I explained kindly we were in a bit of a hurry and desired to just order everything right away. We ordered an appetizer, cheese curds for my kids and a side salad for me followed by our food- two burgers and a cheese pizza. Shortly after she brought our drinks. We sat for a while and never saw her again, except visiting other tables in the same bar area and directly behind us. Sometime around 2:10 pm, we finally got our food, notably, while having sat the entire time with glasses of water and my kids sodas empty. Not a single refill. She brings out our food, and I kindly inform her our appetizer never came nor my salad and asked her for a refill. She leaves the empty glasses on the table, and doesn’t even say sorry but simply said I’ll go check. Next, she brings out my kids burgers and my side salad. Albeit, with bacon when I ordered it without bacon as I am a vegetarian and told her the when I ordered. She still doesn’t say she is sorry. She just grabbed the salad and left. About 3-5 minutes later she brings out my salad and informs us that our appetizer would be arriving shortly while finally refilling my water after having my food that entire time and nothing to drink. She left all the empty glassware on the table. About 10 min later she brings out the cheese curds and still leaves the empty drink ware now with empty burger baskets, a salad plate and so on on the table. We never see her again, until all food was eaten and drinks were empty again. She comes by and asks if we need anything and I inform her we’d like some more water and a refill for my kids, and asked her to bring me the check. She comes back with my son’s sodas but not a water refill and did leave the check on the table. No apologies, or any sort of sentiment that she cared. My check was for the full balance not even the appetizer or a simple soda discounted. Her tip was commensurate to her attitude and horrible service- 3.5% for showing up to work today, and nothing more. Typically, servers here enjoy no less than 20-25% from me. I worked in restaurants my entire high school and college years and waited tables during that time. I get bad days, and I understand things happen with the kitchen. I also understand it’s possible maybe another server took our food or whatever but she clearly couldn’t remember anything and didn’t know how to check on us timely so that she could have figured that out beforehand. We’ll be back at some point I’m sure but won’t be...

After a long work trip, my family was eager to take me somewhere special, and what better place than Bricktown Brewery? Since moving away from Oklahoma City, we hadn’t been back, so this visit felt like a homecoming—one filled with the promise of great beer and satisfying comfort food.

The parking lot was packed, which usually signals a long wait, but to our delight, we were seated within 10 minutes. That’s better than most places on a busy night. Our waiter was both enthusiastic and professional, setting the tone for the meal right away. Drinks arrived promptly, and we navigated the menu with ease, quickly honing in on our choices.

I opted for the gumbo—a dish I sincerely hope earns a permanent spot on the menu. The balance of flavors was spot on, with the rich, savory sauce coating every bite of shrimp, chicken, and sausage. My only wish? The option to swap chicken for beef. That would’ve made it perfect for me.

As we waited for our food, my family relaxed, sipping their drinks, while I did what I always do—I took a quick lap around the restaurant. There’s something electric about a packed dining room, the hum of conversation and the clinking of glasses promising a meal worth savoring. I stopped by the restroom, half-expecting the usual chaos that comes with a full house. Instead, I was pleasantly surprised. Not only was it spotless, but it smelled fresh—clean, inviting, and well-maintained. A detail like that speaks volumes. If a restaurant takes pride in keeping its restrooms pristine, it gives me confidence in the unseen areas—like the kitchen.

Back at the table, I settled in, just in time for our food to arrive—about ten more minutes, which gave me just enough time to truly enjoy my beer. And then, there it was: my gumbo. As I mentioned earlier, it was excellent. Now, I’ll admit, I’m no gumbo connoisseur. In fact, I’ve never had "real" gumbo before, only imagined what it should taste like. But somehow, this dish matched exactly what I had envisioned. Maybe a gumbo purist would say otherwise, but for what it was, I thoroughly enjoyed it. I had been a bit skeptical about my choice, but thankfully, it didn’t disappoint.

As for the rest of my family, they were just as satisfied. Some had burgers, others went for fried chicken and sandwiches, and every plate was met with nods of approval.

So, thank you, Bricktown Brewery, for a fantastic meal and for adding your special touch to our family dinner. It was the perfect way to kick off the weekend on...

I rarely leave reviews, but what happened at this restaurant demands to be shared—and demands accountability.

From the moment we were seated, our experience was marred by a server whose behavior was not just unprofessional, but disturbing. It was immediately apparent that something was off. This server repeatedly invaded my personal space throughout the meal. Not once, but multiple times, he touched me uninvited—on the shoulder, the back, even brushing my arm while speaking far too close to my face. It was deeply uncomfortable, inappropriate, and unacceptable. I could barely focus on my meal with his constant, obnoxious interruptions and bizarre attempts at humor or conversation.

The table next to us was visibly disturbed by him as well—exchanging glances, shrinking away, whispering to each other about how odd and intrusive his behavior was. It was not just me—it was everyone around us. What makes this worse is that management did absolutely nothing. They saw him behaving this way. They saw the reactions from customers. And they did nothing. No intervention. No apology. No effort to correct the situation or protect us from what was a deeply invasive, off-putting, and frankly disgusting dining experience.

Allowing someone like this to continue serving guests is more than negligence—it’s complicity. Management has sent a clear message: customer comfort, boundaries, and basic hygiene standards do not matter here. That is inexcusable.

To the management: Protect your customers. Start caring—or...