I used to work in the mall and got Charley’s all the time so I’m kinda used to the crappy service and food prep. Although the last two times I went including today have been ridiculous. Girl that’s always behind the register is ducked down on her phone, you can try to be acknowledged but good luck! Then once you do get acknowledged, don’t expect to get a word in for your order, or for her to be even the slightest bit nice. It doesn’t take much to just be kind, you don’t even have to smile at me, but don’t act like I’m inconveniencing you when you’re getting paid to take my order. Now the multiple males behind the counter are another story. The pointing and bumping each other while nastily looking at you will make you feel great! They won’t acknowledge you either tho just so ya know:) On top of the service, the food comes out worse and worse every time you go. Today I couldn’t even eat my bread because they gave me a torn in half piece and it all went to sludge and fell apart before I could even touch it. Went to pick it up and it might as well have disintegrated in my hands with the meat everywhere. Needless to say, don’t eat here unless you want to feel like a piece of meat, or not even be treated as a customer but a nuisance...
Read moreI used to love this place but now, the service is pitiful. I kept hoping it would get better but it hasn't. I ordered my sandwich to go and the men that make the sandwich (no matter which it is) always act as though they have a problem with doing their job. Today, instead of putting the mayo on my sandwich, they put mayo packets in the box. I asked for light lettuce and banana peppers on the sandwich, tomato and pickle on the side. They put all of it in a box inside the box with the sandwich. When I ask for a bag because I take my sandwich to go, they hand me the box and the bag. The NEVER put the food in the bag. I'm not gonna pay to be disrespected, so I'll spend my money...
Read moreI ordered the original Chicken Philly and it was delicious. It comes with grilled onions, green peppers, mushrooms and cheese. You can add lettuce, tomato and dressing if desired. My sandwich with flavorful and the bread very soft. I also enjoyed a strawberry lemonade along with my sandwich. It had pieces of strawberries mixed in the drink. Hit the spot. Next time I'm at the mall I will be sure to stop at Charleys to get another Philly. If you like Philly sandwiches you should...
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