Coney I-Lander — Restaurant in Tulsa

If you value customers service, do NOT go to this location. I went to this store and received the worst service i’ve ever seen at a Coney Islander. My order was completely wrong and by time i got home the store was closed. I called the next morning at 10:30 asking their procedure on refunds without a receipt, and everyone i spoke to was understanding of my situation and agreed to refund me knowing i wasn’t given a receipt. I was told to call back at 3:30 by the man who took my order to speak to a manager whom didn’t arrive to work on time because when i called at 4:15 he wasn’t there, i asked them to take my information and relay that to their manager when he did arrive to call me instead of me having to bother them. i told my situation to yet another employee and also agreed to give me a refund without a receipt. i drove to the location on 41st and yale around 5:00 hoping to receive my refund and had received no phone call from anyone there. when i pulled up to the window the general manger had no information about my situation and asked me what happened, i told him i came by late at night my order was completely wrong, i wasn’t given a receipt and i paid in exact change. the food i had ordered the night before sitting right next to me in my passenger seat. he told me it is procedure for every employee to hand out receipt and to that i responded it isn’t my fault your employees arent performing the way you expect when you’re not around. he refused to give me a refund because of a lack of effort from his employees. i’ve been going to Coney Islander for many years and i’m devastated to see the company fail so hard in...

There is no upper limit to the number of stars I would give to Coney I-lander given the chance, and yes that is partially because of nostalgia and partly because these are the purest expression I have ever found of the mental construct we all know as 'hot dog.'

The line can be short or long and it doesn't matter because there are like two things on the menu to order. The biggest decision you will be confronted with involves whether or not you want cheese, and what fountain drink you'd like. They have chips and those hot-pocket shaped cherry pies that are prevalent around Oklahoma, but not much else. There's always a word puzzle to solve, and the staff is polite and curteous - this doesn't have the same personality as the varsity in Atlanta ('whaddya have') but I think that isn't necessarily a bad thing, just different.

In the age of craft this and boutique that, Coney I-lander serves up a killer chili dog for $1.85 and yeah I mean I've been eating here since around the time doctors recommended I could ingest solid food but before I had the ability to form persistent memories. It's the one spot that my family always goes back to when we visit Tulsa (in fact this time we drove directly there from the airport) and it's something that I think everyone should at least try while they're in Tulsa. It may not be trendy, or healthy, or get a lot of press, but it's what it feels like when you go back to grandma and Grandpa's place for Thanksgiving and all the kids have to eat on a folding table. I'm sorry I don't know how to describe it any better but that's what it feels...

Not sure what happened today but last time i came here it was awesome, this time not so much. Went to grab food with coworkers and i bought one of my coworkers lunch. I ordered a spud and two dogs with a drink. My coworker whom i payed for got 3 dogs and a drink and all together i paid $20. Had to wait on the spud so we sat down ate and took lunch which is an hour lunch. At the end i realized i never got my spud and went to ask about it and maybe get it to go instead. Immediately the lady i was talking to that was also making the dogs just completely disregarded what i was asking and proceeded to tell me that she told me it was going to be 20 minutes til the spud is ready even though i waited almost double that. Then when she asked her coworker about it they said "oh yeah they've been done" after she just lectured me about not listening to the wait time. Then when i tried to get it from them the tried to charge me for it and said i didn't pay for it initially which i did. Then they said they cant give me it since i didn't have a receipt which the lady never gave me when i paid for the meals. I understand i should have made sure to get the receipt but the customer should just receive that i shouldn't have to ask for it. The cashier denied i ever paid for a spud but one of our coworkers got 5 dogs and a drink and paid $11, but i got charged $20 for the same thing with just another drink. Very disappointed with...