O'Charley's Restaurant & Bar — Restaurant in Tupelo

Sunday evening on January 22nd, 2023 at 5:55pm we were greeted by a very sweet young lady hostess named Lindsey. The restaurant was not that busy, and she sat us quickly in a booth behind the bar area, and made sure we were comfortable before returning to her post. After sitting for 15-20 minutes, and watching a server tend to the few other guests that were near us, we were not once acknowledged nor asked for a drink order. Not even a "I'll be with you shortly". So we decided that it would be best to leave and just go somewhere else where we would be served... On the way out, Lindsey was concerned and asked why we were leaving. We explained to her our situation, and she immediately offered to put us in a different section with a better server. We almost did just that, but thought it would make us feel awkward overall and decided to leave anyways. We have never had a bad experience at this location until now, and plan on coming back eventually. But to be ignored and be walked past without being acknowledged by the server is kinda rude. I just hope our next experience is better. We love Ocharleys menu, and come quite often when in town... Oh, and Lindsey was 10/10 awesome. She's the only reason I'm not giving a 1 star. She is a great hostess and tried to fix the issue to the best of...

The food was great. I had a double bacon burger with sautéed onions. The fries were hit or miss. Some were great. The majority of them were small and hollow as seen in the pictures. The ones that were good were great, but many were not. The burger was exceptional. I requested crispy bacon, and it was. My wife had the steak and chicken tenders with steamed broccoli and a loaded potato. All of her was great. I tried the steak, and it was tender and flavorful even for a well done steak( per her request) Our server Rebecca was great! She did an amazing job. Oh yea, the rolls were great also!

The downside was the cleanliness of the restaurant. I observed a lot of food in the floor all around us. As I watched the waitresses clean the tables, I noticed all of them just wiped the crumbs onto the floor. The table was clean, but each time they cleaned a table the floor got worse. That just seems counterproductive to me. Overall a great experience, they just definitely need to look at how they clean tables. No one ever vacuumed or swept the...

I'd give zero stars if I could.

Walked in tonight with my wife and my five kids. Was immediately told that due to a catering event, that they would not seat any parties that are greater than six.

The young lady was very unapologetic and blunt. We asked to speak to a manager, and management just left us standing there while seating parties coming in after us.

I've been a patron of multiple restaurants throughout my lifetime and I can honestly say I've never had my family denied service. It felt a little discriminative, not going to lie. They weren't even busy, there were empty tables all over the place.

If you happen to see this place driving by or happen to see it pop up on your phone while you're searching for a restaurant... do yourself a favor- skip this place. They wont appreciate your business anyway apparently.

Terrible management. O'Charleys: get your affairs in order.

I'd give zero stars if I could.

Moving forward, I think I'll pass on patronizing the O'Charleys back in my home...