Is it company policy for Papa Johns to contract Door Dash to deliver for them? If so, why is it the customer's responsibility to contact Door Dash if Door Dash makes an error with the delivery. I recently ordered food on the Papa Johns app and never received my order although the status on the app was showing that it was delivered. I called the local store to check the status and was told that Door Dash delivered my order and I would need to contact them in regard to any issues. I asked for a refund and was told by the local store that they could not guarantee a refund for food that was delivered by door Dash. I would need to contact Door Dash for a refund. Truly poor customer service and totally confusing to me why I would need to contact a company that was contracted by Papa Johns to...
Read moreYesterday we ordered a large pepperoni pizza, an 8 piece honey chipotle wings, and three bottled drinks. We dined inside. Everything was hot and fresh. The pizza with the garlic sauce is amazing. The wings were cooked to perfection. They had a nice char to them, and the sauce was a perfect blend of sweet and spicy. An employee brought our drinks, paper plates, napkins, and forks for our indoor dining experience.
During our visit, a very irate lady and man came in to the store. She was cursing and was very aggressive with the employee about their order. She cursed at him for a few minutes. The employee handled the situation very professionally. He remained calm and courteous the entire time.
I will definitely be...
Read morePhenomenal taste of bread. Slight easy to get to location, just didn't really like how you have to cross to an ongoing lane to get to them. Bathroom is clean, they're dinning area is small simple and clean. The staff is helpful and the majority are females nothing wrong with that. They're easy to talk to and very understanding. The pizza is the best I've tried the best anyone has ate I highly recommend them. The drink choice isn't large, neither are the seats comfortable and no TVs overall though. I give them four stars. Keep impressing...
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