JCPenney — Local services in Tupelo

Delisa Timms is a TRUE ASSET to JCPenney! A true GO TO kind of person who always goes extra mile to ensure my needs are being taken care of & satisfactorily resolved. As a real brick & mortar retail customer, I know the customer is NOT always right...but what a biz owner/employee/team member should always do is....'Take Care of the Customer'.

That is exactly what Delisa Timms practices & does for me every occasion I have the pleasure of her professional time.......Delisa Timms...

My mother and I were standing next in line to be checked. The cashier by the name Myranda, looked at us and checked out the lady beside us first. We had been standing there for at least 5 minutes. Miranda looked at us while she checked the lady beside us. There were managers watchingv the and nothing was done. Customer service speaks for stores and their reputations. JC Penny is on a downward spiral in many locstions. This incident...

I am a big fan of JcPenny's! The store is clean and has great selection for everyone in the family. I particularly shop for the grandkids here. The children's wear is good quality on the majority of items and prices are reasonable especially when they have a sale. They have very nice selection for adults as well but some of the prices are a little much in my opinion. They also have great online shopping that is simple...