LongHorn Steakhouse — Restaurant in Tuscaloosa

It had been a little while since my family's last visit to LongHorn in Tuscaloosa. We recently went on a Wednesday night (10/15/25), and we found that the clientele has apparently deteriorated to such a point that you could not pay me to go back. There were moments we were concerned for our safety, and one thug seated diagonally across from us appeared to take a picture of my son from under the table. A picture was definitely taken, but obviously we have no way of knowing if it was a picture of my son to be posted somewhere to make fun of him, or if it was a picture being sent to the occupants of a circling Hellcat to attempt to rob him, or maybe the thug was just taking a picture of his date's crotch under the table, if that's something they like to do. I don't know what it was, but it was definitely intentional and meant to be intimidating.

Next in line would be the totally outrageous prices for the food you actually get. We got two appetizers, and they were what you'd expect for a dish of fried onion petals and eight chicken wings. But really, though, they were only what you'd expect, and absolutely nothing more. There was nothing that had the potential of making me dream about them and want to get back and get some more as soon as possible, but, my gosh, you would have thought they had been brushed with gold dust for what they cost. Literally, the appetizers were at best mediocre Applebee's for about three times the price. Sorry, but that's just the truth. And don't get me wrong; I like Applebee's just fine and we eat there every couple of months.

Now we'll turn to the 12 oz rib eyes we each ordered. We've had steaks like this before, but they were served with eggs at Waffle House. This half-inch slice of steak we were served at Longhorn was almost laughable. I tried to not make a big deal about it while we were there, but I just had to ask Google about this when I got home. My question was, "What does a good 12 oz rib eye steak look like?" Though I already knew, the verbatim response was as follows: "A good 12 oz rib eye should have a deep red color with thin, white streaks of fat (marbling) distributed throughout the meat. It should be about 1 to 1.5 inches thick and have a firm texture with a fat cap at the edge. The overall appearance should be juicy, with minimal connective tissue." I don't have time to write the comparative essay this situation deserves, but the picture of the rib eye that accompanied this description wasn't even in the same universe as the pieces of meat we received at LongHorn.

There was also a to-go order placed, which was an exact duplicate of the orders placed at the restaurant. We purposefully placed all of the orders at the same moment, so there wouldn't be any confusion. I don't know what happened on the to-go order, but the loaded baked potato that was ordered ended up being a solid, uncut baked sweet potato when it was unpacked at home. The rare steak that was ordered was closer to medium well, but I can certainly understand how a steak cut that thin would be relatively difficult to cook as rare. I don't know who dropped the ball on that one, but someone definitely did.

It's a struggle to think of much that was positive about our visit, but I will say that our server took the best care of us that she could, I guess. There were some fairly long gaps between visits to the table, but I can only imagine what she was having to deal with outside of our table. We tipped her about 23 percent, which she appeared genuinely grateful and shocked to receive, and I'm sure she was. Unfortunately, she won't be seeing us again. Been nice knowing ya', LongHorn.

REVIEW FROM PREVIOUS VISIT: Every time my family and I have been to LongHorn Steakhouse in Tuscaloosa, we've always had a great experience. I highly recommend the porterhouse steak cooked medium rare. It's awesome!! The wait staff is so accommodating, and they make every visit special. We just love our visits...

MUST READ. Wish I could give them negative stars. This happened a few months ago but I still feel obligated to share our experience. I am 21 and ordered a SMALL LIGHT BEER on a Sunday night. I was on a date with my girlfriend who is also 21 years old. Our waitress asked for my ID (rightfully so) and didn’t say anything, just handed it back. 15 minutes went by and our salads came out but no beer. Employees kept walking by our table and staring at us but we didn’t think much of it. Then another lady approached our table. It was the assistant manager and she asked to see my ID because our waitress apparently said she didn’t feel comfortable serving me. I showed her my ID because I have nothing to hide I’ve been 21 since October. She looked at my ID and said “I’m sorry we can’t serve you” I told her to call the police and she said “We don’t want to get the police involved.” Apparently they have had trouble with minors showing fake IDs. I can understand them practicing caution with this. What I cannot understand is when someone legitametly says call the police, my ID is real, yet they refuse. After that she walked away. Later on, I was curious as to why she denied me and so I asked her when she passed by our table. Apparently the reason they didn’t serve me was because my ID picture didn’t look like me. I proceeded to show her my credit cards, gym card, among other things that had the exact same name. She still didn’t believe me. I was almost tempted to walk out at this point but wanted to see how far I needed to go to prove my ID was real and I was of age to order a small light beer. I showed the assistant manager my Facebook, a picture of me with longer hair (like my ID), and one with me since my haircut, with shorter hair. The assistant manager then said she understood, and that she too changes her hair style often as well. She asked me what I had ordered and that she would bring it out shortly. After another 10 minutes or so went by, I knew I had encountered yet another issue. Another “assistant manager” came out and by his tone I initially thought he was coming over to apologize. Boy was I wrong. He came out and asked to see my ID, which I provided with no problem, yet again. He then proceeded to quiz me on my identifications details. He first asked the address, zip code, birthday and year, standard things that people know on their ID. He then started to ask questions like my expiration date which I replied with a “I don’t know” and then asked my issue date. My girlfriend piped up at this and said “What’s your issue date?” To this he replied some day and month in 1993. I said “That’s odd, if that’s the case your ID would be long expired.” To everyone’s surprise he not so intelligently replied “No, my ID is from Michigan, they do not expire for 3 years.” At this point I realized this was a lost cause, and the management at this Longhorns was intolerably horrible. My girlfriend and I got up and left. I won’t be back. I contacted the owner of this store a few days later and was granted a $25 gift card. It was a kind gesture, but for the hassle and embarrassment, too little too late. Should be a...

Before i dive into all the reasons not to ever go to this particular longhorn location let me start off by saying our server diego was an awesome waiter, brought us our drinks on time and was quick to help us as things kept going wrong. Congrats to him. Now first of all, we walked in and was walked to our booth, the young man who sat us awkwardly stood in front of my booth not letting me sit down for 2 or so mins just fumbling menus that were already there. After sitting down and ordering our drinks i find out they are out of strawberry lemonade, then i ask for raspberry lemonade and find out they are out of that as well. I ended up with water. They were out of bread so none was served and no one was getting anything to conpensate for it. Then went to order a soup before the meal. He took the order only to come back a couple minutes before our meals were ready saying they couldnt find the soup and wasnt able to bring it to me. So instead they gave me an appetizer as my meal came out. Rewinding a little bit back when we ordered our entrees my Wife wanted the ribs and once again we were told sorry we are all out of that as well. She ended up getting the napa chicken. (She said she loved the flavor) but had hoped for ribs. I ordered a medium rare prime rib, when it came out it was barely seared. Cold center. The whole thing looked raw. I had to have them take it back and cook it through. Diego then proceeded to tell me "thats why i dont order prime rib they have a hard time cooking it properly. " which struck me as odd because they are a steakhouse who just admitted to not being able to cook steak properly. When the food came back it was done right. After all this we never saw a manager. Or talked to anyone else fron the staff about our experience. We just paid and left. The people behind me had something wrong with their order as well as i heard their waitress repeatedly apologize for the mishaps and could hear their griping. All in all long horn at any other location has been a great experience, and up till this point we tend to go once every 2 weeks. But the Tuscaloosa long horn was horrible and we wont be going back anytime soon. The pics are the before and after of...