Smoothie King — Restaurant in Union Township

This place is falling apart. Ive been coming to this location for years. The staff has terrible customer service. They don't listen when it comes to ordering. I have had to cancel or ask for a smoothie to be remade several times recently. Ive even asked for a refund. I even went as far as emailing a formal complaint. The customer service agent who called to get more information was even worse. He had no clue what to do. He was like 17 years old an thrown into a position where he has zero experience an does a terrible job. He listened to my issue but I doubt there would be a difference. If you want a good smoothie go to another location or Id suggest the "The Tropical...

I came to this location a couple days ago and ordered both the Angel food and the Greek yogurt Strawberry blueberry smoothies. Both were really good. This location just got a face lift so everything is clean and organized nicely. The workers were friendly and helpful with questions. I asked for a little customization of one of the smoothies and it wasn't an issue at all. The calories are pretty low for the smoothie size and they can even shave an extra 100 calories off that if you ask. Both smoothies I ordered were a little over 300 calories for 20 oz cups. I'm impressed and...

I came in and waited for a while. Than they finally got to me and it took a while again. I waited over 20 minutes. Whenever someone with an online order walked in they would put that person as a priority over the people who were waiting in line.

I originally let the wait time go because there was a team that came in but once the team left I could hear conversations behind the counter (only 2 people working) and one told the other to call someone in early. The response was “it’s my last day I don’t care.” Very unprofessional with that communication and...