In the afternoon of Sunday around 2:00 pm, I stopped at this establishment's drive-through and ordered a Jr. Whopper with cheese and small fries. The payment was made with a $20 dollar bill and I received change of a ten. After mentioning to the employee that I had given her a $20, she replied, "no you didn't, you gave me a ten.". In addition she stated "it is too early for this right now, and I do not have time for it today." I am confident I gave her a $20 since I know what bills I had in my wallet. My food was handed to me with a very unpleasant look on her face. It was food for my dog. Since that evening, my dog has been ill. Throughout the night of Sunday into Monday her breathing has been altered and she has been coughing and excessively throwing up, The manner in which this lady handled the situation does not seem to be trustworthy to me. After experiencing such an awful feeling, I considered not taking the food and driving away instead. In the end, I brought food home with me. In addition to not providing me with the right change I hope she did not put anything to my food that cause my dog to be sick. The constant throwing up and coughing of my little baby has upset me deeply. Once a month, we purchase her a burger from McDonald's. There has never been a problem with her. I regret not leaving and going with my gut instinct, I would not be worrying about my baby's health... seeing her in this condition is not worth any kind of money….. No matter what our profession is, we are all involved in providing some type of service. The practice of employees disrespecting customers has become so common in...
Read moreThis was the most unsanitary BK I've ever been to especially during these unprecedented times with Covid-19 running ramped through the nation. I ordered a double sausage breakfast sandwich super excited to try for the first time and was baffled by my findings. When I received my sandwich from the worker their mask was around their chin not on their face. Then as I pulled away I examined my sandwich to find my order was in fact not my order. My sandwich should have had two sausage patties not one and there should have been two slices of cheese but I was met with a quarter slice of cheese that wasn't even in the center of the sandwich. I pull back around through the drive threw sandwich open and in hand to show the woman at the window. She laughed at it then took my sandwich as my top bun fell off, shouted to someone in the back and walked away, yet and still mask around her chin while laughing and carrying on over my open sandwich. I figure no problem maybe they will dispose of it and I shall have a new one. After receiving my sandwich for a second time I inspect and it's the same sad sandwich with a quarter piece of cheese a new top bun because she never picked up the first one that fell and a extra sausage patty. All while face uncovered and still using the same gloves she's taken money with. All other places I've been to have refused to take back anything that has left the restaurant or any food that is taken back is dispose of immediately. This is not a safe, health conscious environment. Not only was service poor but they are putting employees and customers at risk with no offer of...
Read moreI just come to this Burger King to have something for dinner I pull to drive thru nobody respond i said hello the lady answer me wait you just got here are you in rush & no response after that i park my car front of the main entrance door & went to bathroom to wash my hand when I come on a cashier counter that’s the same lady who talk to me on drive thru because she had the headphone on her head she told me what you want I give my order she give me cold burger & cold fries i was filling up a coke she locks the front door that i was entered my car was standing front of that door she told go out on other door when I sit on a chair to eat my food she said we are close you cannot ear inside I ask her name she refuse to give me her name I asked for my receipt she also refused to give the receipt for my order I ask her name from other employees was working their they all refuse to give me her name because I said I want to make a complaint to Burger King about her service she looks like she was a manager in that Burger King very very very very very very...
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