Starbucks — Restaurant in Vail

If I could give zero stars, I would. Unfortunately, this was the worst Starbucks experience I have ever had.

I ordered a venti Pumpkin Spice Latte, expecting a smooth and simple process. Instead, the ordering was confusing, and when my drink arrived, it was overly sweet, missing the pumpkin spice topping, and served with a flat lid rather than the correct dome lid for foam. When I requested the pumpkin spice topping, the barista took the drink, added an excessive amount of powder, and returned it without any acknowledgment or courtesy. The lack of professionalism and customer service was very disappointing. For a location in Vail, where guests expect a higher standard of service, this experience fell far below expectations. I would strongly recommend skipping this Starbucks or any Starbucks and instead support one of the many excellent local coffee shops...

Davina is the worst employee. I asked for my pumpkin loaf not warmed up and she continuously ignored me. I repeated it numerous times and was still ignored. I then decided to turn to her coworker to ask for my loaf not warmed thinking that Davina couldn’t hear me. This is when Davina decided to make the following snarky comment to her coworker: “she only said it five times.” Bruh. I literally said it and she ignored me. She continuously death stared me and gave me rude glares. I am disgusted by the way this woman treated me and I can’t believe that she has a job that requires her to work with people when she is the least personable person I have encountered. If she has no patience she should not work...

It's OKay, know it id a Franchise store so you cannot use Star Rewards. Seating area is good. Lots of window Bar stool seating. Big 8 person common table and a buck of 4 tops. I will come here again. Wifi was a little weak on phone but laptop kept VPN connection so work continued. Full store and deli means if SB doesn't have something for your pallet,...