When you step through the door of the restaurant your first time, you are transported into a world unlike any other. A sort of ethereal presence in the restaurant.
Right off the bat, you know you are in for a dining experience like no other.
"Welcome to Firehouse Subs!" a cheerful employee says to you. "How many are in your party?" You hold up two fingers. "Right this way!" They responds. As you walk to your table, you wonder how they can deal with so many customers, yet remain so chipper, but shrug it off as another wonderful mystery caused by the splendor of Firehouse Subs.
They take your drink order and for a moment, your head is spinning. Do you want a soda? Do you want iced tea? You look at the drink menu and you see a litany of beverages you have only dreamed about.
The employee offers a helpful suggestion of their Cherry Limeade, and you say that sounds great. You smile. This is the kind of attention to detail that you expect from Premium Subs!
As the waiter goes to fetch your drink, you peruse the menu. The pages are jam-packed with the names of delicacies that you can only imagine. Turkey Bacon Ranch? The Engineer? You shift in your seat; you suddenly feel very self-aware that you do not belong in this restaurant. Your palette does not feel sophisticated enough for these cuisines, and you worry that you will not do these delicacies justice when you enjoy them.
Just at this moment, the waitress comes to your table and all your fears are dissuaded. You order the Brisket (a local favorite). You take a sip from your Cherry Limeade and breath a sigh of relief as liquefied cherries slide down your throat. You lean back in your booth and relax.
Suddenly, you hear a chorus of heavenly voices rise from behind you. You turn around to see all of the Firehouse Subs wait staff coming towards you, singing and clapping their hands. "Happy happy birthday, from Firehouse Subs to you," they cheer. "We wish it was our birthday, so we could party too, hey!"
As soon as they arrived, the employees scatter, leaving you to dwell on the beauty of it all; the fact that Firehouse Subs treats you with such precise, special attention, the five-star cuisine, the exotic decor, and the fact that the wait staff is so eager to share in your special moments with you
Btw j I need my boots back when you...
   Read moreI'm gonna try to make this brief because so much happened. I called, they answered "firehouse subs." Then silence. So I started to give my order. Afterwards he asked for my first name and last initial. Which I gave him but he was clearly not listening and had to ask again. It took 2 more tries for him to get my name right. Which is Sam btw. Then he asked for my order which I also had to repeat back to him 2 more times. It was 1 sandwich with 1 substitution. Nothing difficult. He said it would take 15 minutes. As I was waiting I heard a girl remind the sandwich maker about the bacon. At that time I did not realize my sandwich had already gone through the toaster and is now getting cold while they make the bacon. It's been 20 minutes at this point. I took the sandwich out to my car and took a bite. It was cold and soppy. I specifically asked if this was a hot sandwich. So I brought it back and asked them to remake it. (Both times I've walked in now they pretended I wasn't there while they chatted.) They said it would be 5 minutes. I don't know why it took 20 minutes the first time because there were no customers in there at that time either. So I take my 5 minute sandwich and drive home. I take a bite and immediately notice there is no bacon or cheddar cheese! I don't know how it's possible for someone to fail so hard at making a simple sandwich. I think I may have ptsd from this. My entire world view has been shattered by watching the youth of today stand around and collect amounts of money that just recently would have required a skilled laborer. Weak men create hard times.
Edit: They did give me a refund the next day and made excuses for the non existent employee. Honestly I have no idea how he ever got hired...
   Read moreWhat I wanted was a perfect BLT, what I got was completely different, not their fault. Im a idiot, I live under a rock, I had no idea the place was a chain. So the good and the bad, it was fast food staff, barely any acknowledgement, no eye contact, no greeting. You kind of wander in as if you were wandering into a subway station. The guy who took my order was ok So, the sandwich was not bad, better than I expected⌠better than Subway, which is kind of a backhanded compliment. More expensive though. At the prices, I would at least liked to have them bring the food to my table. The chili was good. The thing that irritated me the most was the food came in two psaper bags, a big one and a medium one. No one asked if I was eating in and the other tables also had bags so it seems to be policy. I start to think about it and pretty soon the waste becomes stark and absurd. Honestly, do you need a paper bag to walk 15 feet to your table? The bowls are paper, but would certainly make it from the counter, where they call your name like a watered down Starbucks employee. Itâs a waste and itâs a tad too expensive for what it is. But itâs a chain so my bad. They get 4 âď¸s because I liked the chili, the subway sandwich was nice and I got to refill my tea, but really, it is what it is, a somewhat overpriced gimmicky fast food joint, not worth going out of...
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