Wendy's — Restaurant in Ventura

BEWARE eat elsewhere. Dirty and Horrible service . If eating food after the young man working the counter 8/27 has repeatedly run his hands through his hair and then packages burgers and fries with the same hands is what sounds good to you then take a dare and go. I chose to walk in and stood waiting for someone to greet you to order. The entire staff just ignores all customers in the restaurant when they ask where there items are. Literally like some odd drones that look over and continue on Yhen I see the kid running his hands through his hair and I thought surely he is going to wash his hands or at least put on a on glove. NOPE. GROSS. The drive thru is always busy so maybe the franchisee doesn't care enough to hire quality staffbor keep a good store, or maybe they don't pay well whatever it is thatvwas gross enough to walk out and never want to see another Wendy's...

So I come in with my service animal.. The elderly lady at the register is flustered and out of her element. She asks for help from the other staff with the register.. They are barely helpful and disrespectful to her. Then my fries are cold.. so I once again back to the counter with my service animal.. I ask for hot fries.. Then i come sit back down and minutes later I here them yelling that my fries are done.. I ignore them once hoping they would bring them to me like every other decent place does when they have to fix an order. Then they yell again so I again take my animal up there. The manager looking lady says "We were yelling for you." I know I said. I thought you would bring them to me . She said sorry. Wendys was my first job. This places customer service and people skills are not up to...

HORRIBLE! Avoid at all costs!!! Got there at 10:35 on Sun 3/5 to pick up an Uber Eats order, and the restaurant was randomly closed. I honked the horn to get someone’s attention, and the guy who came to the window was sooooo incredibly rude! Without apologizing, and looking very annoyed, he said, We’re closed!!! When I told him it was for UE’s, he said again, WE’RE closed!!! I asked why they were closed when they don’t close until 11:00, and why they didn’t cancel the order, he said it was bc the manager said they could close early, and it was my job to cancel the order not his. I asked to speak to his manager and he said there was no manager on duty.

Uber Eats did not pay for the cancelled order, and I wasted my time to be abused by the horrendous staff there. Awful employees and...