Charleys Cheesesteaks — Restaurant in Virginia

While not the best steak sub I ever had, it does hit the spot. But, like the majority of the reviews-staffing will be this location's issue. While deciding what I wanted the order taker had no greeting for me. I began to talk once I decided. Went to the lady who puts the items on and waited for my sandwich to come up. I looked over at the cook Josue and since I ordered extra cheese, said to him I wanted provolone and white american cheese. He stared me down like I was an enemy. Said nothing. 2 minutes later another co-worker says something to him and he busts out laughing so hard, you could hear it through the whole food court. I got the meal and ate it and then noticed while walking out, other workers in the surrounding food places were restocking/cleaning being attentive in a professional manner. That is what your workers need to focus on. And on a side note, while eating noticed Josue's cell phone came out and he was playing with it, while he was not cooking. JUST NOT A GOOD LOOK FOR A...

Love Charleys Philly Steaks!!! I’ve been to a location in Washington, D.C. many times. I’ve also been to Charleys in Arlington, VA, Richmond, VA and McLean, VA. The location here in Manassas, VA in the Manassas Mall is a great one. I ordered the pepperoni cheesesteak, it was very enjoyable! Had some loaded jalapeno fries with it, Would have liked more jalapenos on top. They only gave me five or six tiny jalapenos, I was going to complain but decided to forgive it. The lemonade was good, as always. I have to say Charleys serves some of the best lemonade I’ve ever drank. Employees were friendly but the young lady didn’t seem to know about their products. I asked her a question about the Chicken Teriyaki, she said “I don’t know” and then said “I’m just being honest I don’t know, I would be guessing”. It’s always better to say you don’t know than guess, but her response wasn’t a good one because it wasn’t immediately followed by a promise to return...

Excellent food. Really good cheesesteaks and French Fries they would get 5 stars except the staff is so so the girl taking our order very professional and courteous the woman making the sandwich toasting bread and doing toppings not nice gives you attitude when you point out shes not following what you ordered, I pointed out I was supposed to have extra mayo and pickles may be her lack of English or lack of understanding English, the cook was good but he goes real fast and in turn skimps on the fillings. For the price of the cheesesteak and French Fries you should get more fillings in sandwich and...