Chicken Salad Chick — Restaurant in Virginia

Edit to update: the manager of the store contacted my place of business at 10:30 last night and spoke to my dispatcher. He threatened to leave bad reviews on all of our business pages and asked my dispatchers who wore the man's pants in my relationship. I'm truly mind blown by this behavior.

Every employee we spoke to was rude. The older lady that took my order cut me off in the middle yelling "you need to hang on a minute." So I waited. After ordering they brought my friend's food (who ordered separately) but not mine. After about 30 minutes my friend went in to ask about my order. A young lady came out and said they couldn't find my order and asked for my receipt. I gave it to her. She asked if I wanted a refund or a to go box. I told her if she could have it ready in 5 minutes, a to go order. If not I would need a refund. My 3 year old was getting very restless. A few minutes later a guy came out with our order. He never looked directly at me. Said "your number wasn't on the table. That's why we didn't bring it out." I told him it had been sitting on the table beside me. He then said "No. It wasn't. Anyway here's your food. There are two extra cookies in the bag." And dropped my bag on the table I eat here often as I take my daughter to a place in the mall often. I will never eat here again after the poor customer service I...

Atmosphere is quiet and more for elderly people . Service was nice besides the boys crusty mouth and very wrinkled clothes with long greasy hair. That was a bit disgusting to look at right before eating but... the food. I expected much much more. I am definitely a pickle person but these pickles had such an overbearing taste if garlic that I could not eat it. Worst was the fact that they out your fruit in with the garlic pickle so all of the fruit I ordered for my baby couldn't be eaten because it tasted like that awful garlic they put on the pickles. The chicken salad was weird. I'm not sure if it was just too much and you can't enjoy it as a sandwich or if there is way too much mayo and it drowns out everything else. Either way my family and I will not be returning to that place. Oh I almost forgot the best part. I paid close to 40 $ for 2 chicken salad sandwiches with an awful garlic pickle and garlic fruit. And a peanut butter and jelly sandwich that was pre bought and came in a plastic sealed . It was not fresh it was not theirs. It was bought and sold and it was extremely cold. None of the food was finished and we could only muster up enough courage to eat half of the sandwich. 40 dollars down the drain. Or 36 something whatever. 🤔 awful experience. I do not recommend this place for anyone most definitely not...

First or second day of business, the restaurant was very crowded, but the line moved quickly, and the staff were handling the crowd with ease. Must have Great staff training program, because staff were fast, efficient and seemed in control without stress! Ordering is done by approaching the cashiers under the large menu sign, and placing your order and paying. You are given an order number to display at your table, and a cup for your beverage. It's self service for getting your beverage and choosing a seat. Outdoor seating us also available. Staff will bring your meal and bus the table when you're through. Menu features chicken salad in multiple variations, as well as egg salad and pimento cheese. You can have your choice of a sandwich or a scoop. The sides are various including daily soup choices and cold items such as pasta salads and fruit. I had the broccoli salad, which was absolutely delicious with bacon and cheese in a light cole slaw type dressing! My old fashion chicken salad was delicious and the egg salad was tasty, without any additions. The surprise cookie was good also. Will definitely return to try more chicken salad variations, ranging from jalapeno to salad with cranberries, grapes or nuts. It...