I currently live in the Washington DC area but I have family living literally right around the corner from the wine seller location in Williamsburg.
So,I visited the place looking for a sweet white wine, specifically moscato. I know very little about wine, therefore decided to ask the cashier the difference about 2 moscoatos that I found on the shelf. The cashier was not able to tell me, as he said he didn't know. (I was a bit confused as the name of the place is called the wine seller and you would think the employee would be a bit more knowledgeable). So I ended up taking 1 of the 2 bottles I picked up. It was soooooo good,I just knew I had to go back next weekend for more. Well, Friday arrived once more and I wasn't gonna make it on time before they closed, therefore I asked my cousin to go purchase a bottle on my behalf. My cousin said he was unable to locate the bottle,but I was so looking forward to the wine, that I had to make sure myself. So I decided to call the store directly about 15 mins before they closed. The employee picked up and I proceeded to ask about the wine (I didn't have the exact name to the bottle,but I did have an exact description: sweet white wine,moscato in a green bottle with bumble bees around the neck of the bottle) well the employee, said "we don't have it". I was expecting a "however, we should get more next week" or something more than just "we don't have it" I decided to ask one more follow up question,in hopes that the employee would deliver a more customer friendly response. However, the employee did not provide any further information. It was like pulling teeth, trying to get a decent respond from him. After about 6 questions, I finally got the answer I was looking for: "the wine buyer should be be back on Monday,please check back on Monday ". OMG. Needless to say, I ended up going alll the way to newport news in order to purchase the 6 bottles I was ready to buy from the wine seller location. Had I experienced a more customer friendly experience via the phone, without a doubt,I would've waited to speak with a wine buyer and come In that following weekend .sadly, Bieng that the customer service was not friendly nor helpful, the drive to Newport news is one worth taking.
The timeframe of this event was the weekend the GM got married. I know this because in one of the many unhelpful responses the employee gave me,he mentioned " we are closed tomorrow,no one will be here tomorrow because the GM is...
Read moreA Williamsburg mainstay for many years, if you haven’t been by The Wine Seller recently — it’s worth a return trip! Chyna and her team have doubled down on making TWS a warm & welcoming stop, fit for the wine/beer enthusiast and the casual consumer.
An extensive wine selection (as the name would suggest) along with a rotating craft beer selection full of rare finds & local favorites. Chef Maggie’s new Cork Cafe menu is chef’s kiss — with made-to-order light fare for pairing & shareable bites for dining.
The best part: the people! Familiar faces who know how to help you find what you need…and who make you feel like a regular, whether it’s been a day, a week, a month, or a year since...
Read moreVery unique and great experience. Met with family when I was I'm town and we were able to buy a bottle off the shelf that met my cousins dietary needs as she is sensitive to sulfates. The staff was awesome pointing us in the right direction for a delicious bottle of wine and the food was ridiculously delicious. Grilled Brie cheese with apples and honey, whipped feta, bratwurst wrap and charcuterie. Wow I can't say enough. I don't think I recognized any of the 100's of beers they had in the cooler. The beer and wine on tap were a nice touch. Check this place out if you like wine and beer. PS the kids loved the food and gourmet...
Read more