Chinese Gourmet Express — Restaurant in Visalia

I went today on my break ! I ordered the 2 item combo with orange chicken half and half and jalapeños chicken! Tell me why when they said the fresh orange chicken would be ready in like 1-2 min as it was being made. Took almost 25 min to come out! I asked the young man at the register what the hold up was and he Sid oh they ate barley making if your I. That much of a hurry you can switch it out for something else! Um no I paid for orange chicken I want orange chicken! By they time I got my food everything was cold but the orange chicken! Then when I buy in lot the jalapeño chicken I got at least 4 pieces that were pure grissle and bone! I was so mad by the time I got my food I had to clock back in...

A 1 star review doesn’t encapsulate how bad of an experience I had. I’ve had cardboard with more taste than their orange chicken. Also their food was so cold I’m surprised the chicken wasn’t alive and squawking. They guard the sauces with their life. I asked for a few sauces to feed my family of 5 and they only gave me 2 sauces. When I tried asking for more, the lady behind the counter told me there was a limit. It’s bad enough they were expecting my family of 5 to use 2 sauces but acting as “Sauce Security” was too much. My kids were so excited to try this place since they love orange chicken but now I have to tell them to settle for...

I am not very happy about paying 25 cents for an extra sauce when I bought a 3 item combo. It should be courtesy to get an extra sauce when I asked for one. The sauce it’s extremely small and the prices are the same as any other Chinese restaurant in town. Last time visiting this place, also one of the employees could not tell me the phone number when I asked to speak to the manager.After asking again, they told me to google it. It’s very sad to see this type of business in my town with this kind of service. The food is ehh not that great but , it is a fast...