This is the most bizarre establishment I’ve ever visited. From the moment you walk in, it’s obvious nobody here has customer service skills. No greeting, no acknowledgment while you’re standing in line, employees just walk by like they hate working there. And honestly, I can see why, because the manager himself is rude as hell. I watched how he interacted with his staff, and it was just nasty. I ordered one burrito and two tacos. First problem: the protein portions are abysmal—not even 4 ounces if I had to measure. What exactly am I being charged for, lettuce and cheese? Second problem: the prices make no sense. Two tacos rang up at $7.49. Then the cashier added $2 because one was shrimp and the other was chicken—okay, fine. But then some slick guy from the back comes over and decides to tack on another $4.75, claiming it was for “one shrimp taco.” So now I’m being double charged for the same thing? Then, as if that wasn’t enough, they tried to charge me for a “hibachi shrimp and steak burrito” when my burrito was just steak. $16 for one burrito—does money grow on trees? Meanwhile, the manager just stood there, watching, not once stepping in to make it right. To top it off, the same slick guy ignored me when I pointed it out, reversed the charge without a word, and literally walked away without handing me my food. Who does that? This place is a mess from top to bottom. Train your workers. Hire people with experience. Teach them how to properly portion food and charge customers correctly. If you don’t, you’re going to be shutting down within a...
Read moreThis review isn’t about just food. This is about witnessing a once-in-a-lifetime phenomenon named Dexter at Bubbakoo’s Burritos.
I walked in thinking I’d get a normal burrito. What I got was a performance that belongs in the history books. The toppings? Monumental. The burrito? Physically impossible to roll by any normal human. But then Dexter stepped in. Calm. Confident. Almost divine. He rolled that monster with such precision it defied physics itself. For a moment, I questioned the limits of mankind.
But here’s the thing—Dexter isn’t just a burrito-rolling demigod. He’s an experience. He cracked jokes that could brighten the darkest day, answered every question with creativity, and delivered customer service that belongs in a museum. Add in his charisma, that killer smile, and yes—absurdly handsome looks—and you’ve got the total package.
Dexter isn’t an employee. Dexter is a legend. Future generations will tell tales of “the guy who rolled the impossible burrito.” If there’s a Hall of Fame for food service, put his name on the front door.
Bubbakoo’s, you aren’t just lucky—you...
Read moreThis was the first time I'd heard of Bubbakoo's and I found it from a local news site. I ordered online thinking that they would have been busy since the opening was only a couple days ago. I set my pickup time for 12pm and arrive a couple minutes before noon. The woman behind the counter was very nice and the guy making the food was also nice. The Indian guys there were complaining about the women helping me with my order and talking loudly at the guy making the food. They complained that he was putting to much in protein in the burritos and that there wasn't enough rice on the burrito. Now for my order it was 90% white rice and the rest was the Chicken Bacon "Ranch". It was stone cold and there was no ranch on it hence the quotations. I most likely won't go back anytime soon unless they fix the common issues form what seems every location in CT (ie cold food and way too much rice). I hope they get better but if they can't impress me a few days after opening then they won't get better. As a side note the owner seems to be leaving reviews on the...
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