Panda Express — Restaurant in Walnut Creek

To Panda Walnut Creek, My family and I moved to the area couple years ago. I/we were very happy to find out there was a Panda Express near by. Been coming here ever since. Tonight I was set back in a poor and surprised way to say the least!!! I arrived at 8:25pm (the reason for this time of ETA I don’t get off work until 8:15pm) to pickup three diners for takeout. The lady behind the counter (possibly owner or manager ?) ask what I would like, I gave her my order noticing the serving bowls on everything I wanted in my order was empty, she refused to accommodate my request to make a new batch of chow menu, orange chicken and honey walnut shrimp. I was not very pleased with her lack of professionalism to take care of customers. If you do not want customers don’t bother opening your doors. Second note: As I was leaving the restaurant two other customers were apparently told the same thing as me, both walked away with nothing. Why stay open till 9:00pm if you do not want to serve your customers with their requests? Shame on you! I hope this review makes it to the corporate level.

Continuing on, as per this review process. I can not finish the survey questionnaire because I did not receive any FOOD. I ended up eating at Burger Me right across the street, which might be my new go-to. I know I’m only one person but if you treat others like you did me and the others that were here at the exact same time you might consider changing your priorities to serve the folks that keep your doors open. Sorry Panda Walnut Creek it might be quite awhile before I step through your...

I attribute my return visits to Panda Express to Einstein Insanity "Insanity is doing the same thing over and over and expecting different results". We justify the subpar food because it is fast and easy. Damn the quality, when you are hungry, that little voice inside says (best Gedde Watanabe voice) "The Donger need food". This trip we order the Family Meal: 2 sides of Chow Mein, Broccoli Beef, String Bean Chicken and Biejing Beef. Food is in our hands and to our house in minutes. Hungry, I put a big scoop of everything on my plate. My wife and I both comment on how little meat is in the String Bean Chicken and the Broccoli Beef. In fact I cry out "where's the beef". Tasting the dishes did not prove to be positive also. The string bean chicken and broccoli beef both lacked flavor and the broccoli was not cooked all the way. The chow mein was flavorful but the dish contained several raw onions. The only dish that had intense flavor was the Biejing Beef and honestly, always is pretty consistent. In fact, it might be the only reason I did not give the Panda Express only 1 star. We have had many a bad experience at Panda Express yet we keep coming back. Am I insane? Perhaps, but when that voice says "Donger need food", we are back to Panda Express. Put me in a rubber room and throw away the key. This...

Came to this location for 3 days straight. It's a nice location. Food was good the times I came before today, the teriyaki chicken was undercooked and a little cold, it looked cooked but was cold, if you get what I'm trying to describe. Today I still ate the food thinking it would be okay, I have had the stomach flu all day since and havent ate anything at all since my meal, I'm getting diarrhea and throwing up watching all the chicken come out of my mouth. I'm feeling very sick and weak and its very painful throwing up, I hope I feel better by tomorrow. The cooks there have to cook the food all the way, I'm probably finished with eating Panda Express, feeling this way isn't worth it. I don't know what's wrong with the workers but if the same thing happened to them they would be in my position. Stay safe and don't trust...